Senior Technical Integration Consultant

Expedia•Chicago, IL

About The Position

The Senior Technical Integration Consultant sits within Expedia Group’s Strategic Partnerships and Affiliates team, which supports affiliate partners and businesses with branded travel products. The role applies API and integration expertise, together with partner and program management skills, to implement solutions and technologies that help partnerships succeed. The consultant leads technical discovery and partner onboarding from initial requirements through launch, guides partners through integration setup and testing, and troubleshoots issues in collaboration with engineering and product teams. The role also builds relationships with external technical partners and vendors, leads cross-functional programs, and develops playbooks, standard operating procedures, and training materials. It includes identifying repetitive onboarding and API support tasks that could be simplified or automated. The total cash range for this position in Chicago is $108,500 to $152,000, with the potential to increase pay up to $173,500 based on ongoing, demonstrated, and sustained performance. Starting pay varies based on factors including location, budget, and the candidate’s knowledge, skills, and experience. Expedia Group offers benefits and perks including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and IATAN membership.

Requirements

At least 5 years of experience in technical integrations, implementation consulting, API support, or solutions engineering, including independently owning complex partner integrations, onboarding, or escalations in a B2B or partnership environment.
Practical knowledge of RESTful APIs, authentication, web hooks, API testing tools, and JSON, XML, and CSV data formats.
Working SQL proficiency for investigation, validation, and monitoring.
Basic client-side JavaScript and browser troubleshooting skills, including link construction, URL encoding, redirects, and tags.
Ability to use logs, data, and technical evidence to identify root causes and distinguish partner implementation issues, configuration gaps, data problems, and product defects.
Ability to translate findings into clear partner guidance, internal documentation, or high-quality engineering escalations.
Proficient communication skills, including explaining complex technical concepts to partners and senior leaders.
Ability to quickly learn unfamiliar APIs and tools and deliver a high-quality, personalized partner experience.
Proficient project management skills, including managing multiple concurrent work streams, dependencies, and deadlines with autonomy.

Nice To Haves

Familiarity with Python scripting.
Familiarity with workflow automation tools such as n8n or Zapier.
Familiarity with monitoring and observability tools.
Familiarity with AI-assisted workflow frameworks such as LangChain.

Responsibilities

Lead technical discovery with partners and internal teams to clarify use cases, requirements, constraints, and success measures.
Own partner onboarding and API integration from discovery through launch, coordinating milestones, dependencies, and escalations.
Guide partners through integration setup, data exchange, testing, and troubleshooting.
Lead root-cause analysis for significant issues and work with engineering and product owners on fixes to Expedia Group systems.
Build effective working relationships with external technical partners and vendors, represent Expedia Group’s technical needs, evaluate recommendations against architecture and business requirements, and communicate decisions, risks, and opportunities to internal teams.
Lead cross-functional technical programs, aligning engineering, product, and business stakeholders around measurable outcomes.
Build and maintain integration playbooks, standard operating procedures, and training materials.
Identify repetitive onboarding and API support tasks, such as status tracking, follow-up coordination, intake, and ticket creation, to simplify or automate.