Senior Technical Integration Consultant

Expedia Group•Chicago, IL
•$108,500 - $173,500

About The Position

The Senior Technical Integration Consultant sits within Expedia Group’s Strategic Partnerships and Affiliates team, which supports affiliate partners, businesses, and travel entrepreneurs through branded travel products. The team’s purpose is to extend the reach of Expedia Group’s brands and help partners monetize their audiences through travel offerings. In this role, you will use practical API and integration expertise along with partner and program management skills to implement solutions and technologies that make partnerships successful. You will lead partner technical discovery and onboarding, guide API integrations through launch, troubleshoot issues, and coordinate with engineering, product, and business teams. You will also strengthen integration processes by creating playbooks, procedures, and training materials, and identifying opportunities to simplify or automate repetitive work.

Requirements

  • 5+ years of experience in technical integrations, implementation consulting, API support, or solutions engineering.
  • Experience independently owning complex partner integrations, onboarding, or escalations in a B2B or partnership environment.
  • Practical knowledge of RESTful APIs, authentication, web hooks, API testing tools, and JSON, XML, and CSV data formats.
  • Working SQL proficiency for investigation, validation, and monitoring.
  • Basic client-side JavaScript and browser troubleshooting, including link construction, URL encoding, redirects, and tags.
  • Ability to use logs, data, and technical evidence to identify root causes and distinguish partner implementation issues, configuration gaps, data problems, and product defects.
  • Ability to translate findings into clear partner guidance, internal documentation, or high-quality engineering escalations.
  • Proficient communication skills, including explaining complex technical concepts to partners and senior leaders.
  • Ability to learn unfamiliar APIs and tools quickly and deliver a high-quality, personalized partner experience.
  • Proficient project management skills, including managing multiple concurrent work streams, dependencies, and deadlines autonomously.

Nice To Haves

  • Familiarity with Python scripting.
  • Familiarity with workflow automation tools such as n8n or Zapier.
  • Familiarity with monitoring and observability tools.
  • Familiarity with AI-assisted workflow frameworks such as LangChain.

Responsibilities

  • Lead technical discovery with partners and internal teams to clarify use cases, requirements, constraints, and success measures.
  • Own partner onboarding and API integration from discovery through launch, coordinating milestones, dependencies, and escalations.
  • Guide partners through integration setup, data exchange, testing, and troubleshooting.
  • Lead root-cause analysis for significant issues and work with engineering and product owners on fixes to Expedia Group systems.
  • Build effective working relationships with external technical partners and vendors; represent Expedia Group’s technical needs and evaluate recommendations against its architecture and business requirements.
  • Bring decisions, risks, and opportunities from partner and vendor interactions back to internal teams.
  • Lead cross-functional technical programs, aligning engineering, product, and business stakeholders around measurable outcomes.
  • Build and maintain integration playbooks, standard operating procedures, and training materials.
  • Identify repetitive onboarding and API support tasks, such as status tracking, follow-up coordination, intake, and ticket creation, for simplification or automation.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Employee Assistance Program
  • Wellness reimbursement
  • Travel reimbursement
  • Travel discounts
  • International Airlines Travel Agent Network (IATAN) membership
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