Bilingual Spanish Retail Sales Consultant

AT&T•Wilmington, NC
•Onsite

About The Position

The Bilingual Spanish Retail Sales Consultant helps customers choose AT&T products and services through personalized, consultative sales. The role focuses on building meaningful customer connections, meeting sales targets, and earning commission by offering AT&T devices and services. Bilingual employees may be eligible for additional starting pay. The consultant works on the sales floor, participates in community events, fills online orders, and makes outbound calls to existing and potential customers. The role operates in a fast-paced retail environment where flexibility and openness to change help the consultant keep up with evolving technology and customer needs. Training and coaching are provided to help employees meet and exceed goals. The work schedule falls between 9 a.m. and 9 p.m., includes weekends, and is based on monthly seniority schedules provided two weeks in advance. Weekly hours are 40. The stated earnings range is $58,800 to $75,000, including hourly pay and uncapped commission opportunities; individual starting pay may depend on geography, experience, expertise, and education or training. The range assumes sales goals are met or exceeded.

Requirements

  • Speak Spanish and English.
  • Flexibility and openness to change in a fast-paced environment.
  • Prior retail or customer-facing sales experience is a plus, but not required.

Nice To Haves

  • Prior retail experience.
  • Prior customer-facing sales experience.

Responsibilities

  • Use a consultative sales approach to guide customers through available options.
  • Build meaningful connections with customers using personalized sales expertise.
  • Meet sales targets and earn commission by selling AT&T products and services.
  • Participate in community events.
  • Fill online orders.
  • Make outbound calls to existing and potential customers.
  • Adapt to evolving technology, processes, and customer needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, with eligibility and amounts subject to exceptions and bargaining group.
  • At least six company-designated holidays and additional PTO, depending on bargaining group.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
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