Bilingual Screener/Navigator - Bronx

Project FoodBox • New York, NY

22d

About The Position

Project FoodBox is a Food as Medicine company that partners with health plans, community organizations, and local farms to deliver medically tailored groceries to people with chronic conditions and communities experiencing food insecurity in California and New York. The company has delivered nearly 10 million boxes since 2020 and is scaling its systems and infrastructure for national growth.

The full-time Bilingual Community Navigator works directly with community members across the Bronx, attending community and partner events several times a week. The role takes members through the entire process—from initial conversations and screenings to eligibility assessments and connections to qualifying services. It requires strong communication, attention to detail, and effective work with diverse populations in a fast-paced healthcare environment.

Requirements

• Bilingual in English and Spanish, with the ability to communicate effectively with Spanish-speaking members and community partners.
• Ability to learn and follow Medicaid and Social Care Network program requirements.
• Accuracy and consistency in documentation, including handling sensitive member information.
• Comfort working independently in the field and traveling throughout the assigned territory.

Nice To Haves

• Experience in community outreach, healthcare navigation, Medicaid programs, or social services.
• HubSpot or CRM experience.

Responsibilities

• Represent Project FoodBox at community, outreach, and partner events throughout the assigned territory.
• Engage Medicaid members, build trust, and clearly explain the screening and navigation process.
• Complete member screenings and eligibility assessments according to program requirements.
• Identify member needs, complete referrals, and navigate eligible members to appropriate services.
• Accurately document screenings, assessments, referrals, and outcomes in HubSpot and required systems while following privacy and program requirements.
• Pass potential partnership opportunities to the team for follow-up.
• Provide additional field coverage for larger or priority events when needed.

Benefits

• PTO accrued based on hours worked.
• Paid sick leave.
• Weekly food box for employees within delivery zones.
• 401(k) retirement plan with company match, subject to plan terms and eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed