Bilingual Perinatal Navigator

Legacy Community Health•Houston, TX

7d•Onsite

About The Position

The Bilingual Perinatal Navigator supports pregnant individuals and families through pregnancy, postpartum recovery, and the early stages of their child’s life. The role helps patients access care, education, and community support, reduces barriers to care, and encourages sustainable health behavior change through health education, goal setting, motivational interviewing, and other evidence-based techniques. The navigator works with an integrated interdisciplinary clinic and care team, supports Legacy’s Walk-In Pregnancy Testing services and Peripartum Navigation program, and helps patients connect with Eligibility services, coordinate New OB, postpartum, and newborn appointments, and access resources for healthy families. The position includes point-of-care testing, health screenings and risk assessments, patient outreach, appointment coordination, culturally sensitive education, patient retention efforts, community resource referrals, and documentation in Legacy EMRS. It also involves collaboration with internal and external partners, participation in meetings and training, and meeting assigned performance objectives, including applicable grant or contract deliverables. Funding may be partially or fully supported by grants.

Requirements

High school diploma or equivalent.
Two years of relevant experience.
Bilingual fluency in English and Spanish.
Excellent communication and customer service skills, including effective oral and written communication.
Basic understanding of statistics and graphical representation principles.
Ability to manage multiple deadlines and prioritize tasks effectively.
Demonstrated computer competency, including Microsoft Office Suite.
Ability to use discretion and securely manage confidential and sensitive information.

Nice To Haves

Bachelor’s degree in a related field with a minimum of one year of relevant experience.
Previous experience working with OB and pediatric patient populations.
Previous experience providing point-of-care testing.
Previous experience working with sexual minorities and gender non-binary persons.
Previous experience providing education about pregnancy and/or the postpartum period.
Competency with an Electronic Health Record System (EHRS).

Responsibilities

Conduct point-of-care testing, including HIV testing, pregnancy testing, and related services.
Conduct health screenings and risk assessments.
Assist clients with scheduling patient appointments and follow-ups.
Conduct outreach to identify and engage pregnant individuals in need of support.
Provide culturally sensitive education on prenatal care, nutrition, and healthy pregnancy practices.
Briefly screen patients’ behavioral, social, and medical needs, readiness for health behavior change, and progress over time.
Assist patients in setting health-related goals.
Implement retention strategies for OB and pediatric patients, including postpartum follow-up, pediatric wellness continuity, and family engagement.
Guide patients in navigating the care system to achieve health goals.
Connect clients with community resources such as WIC, housing, transportation, and behavioral health services.
Document all patient services in the Legacy EMRS electronic health record.
Serve as a member of an interdisciplinary clinic and care team.
Promote effective working relationships with internal and external stakeholders.
Meet assigned performance metrics, including applicable grant or contract requirements.
Participate in clinic, team, departmental, and agency meetings, trainings, and workshops as directed, including travel to different Legacy clinics.
Perform other duties as assigned.