Bilingual (Spanish) Navigator - Montrose

Hilltop Community Resources • Montrose, CO

9d • $23 - $25

About The Position

The Bilingual (Spanish) Navigator supports parents and children to prevent out-of-home placement or disruption of a current placement. Depending on the assigned role, the Navigator uses the Strengthening Families Protective Factors Framework and evidence-based practices to help families access resources and become healthy, stable, and safe. The role uses bilingual English-Spanish skills to support clear communication with staff, clients, and community members as needed; it does not include formal translation or interpretation responsibilities.

The Navigator completes training and certifications required by the assigned Hilltop program, curriculum, or practice, and performs duties in accordance with fidelity standards, grant requirements, and program guidelines. The position makes initial contact with families through Family Resource Center walk-ins or other referrals, explains available services, provides referrals or concrete support, and meets families individually, at home, or by phone. After enrollment, the Navigator maintains family documentation, helps families develop individualized goals and plans, administers required assessments and screenings, and enters program data.

The role maintains regular family contact, including at least two contacts per month for families on the caseload, and documents contacts and data in a timely manner. The Navigator refers families to resources beyond the scope of their training, collaborates with agencies, and may plan and deliver curriculum-based activities and parenting classes. The role may also accompany or facilitate family meetings with court-, school-, or legal-related agencies; help consider transportation options; and facilitate developmental, health, vision, and hearing screenings. Where applicable, the Navigator may share lived experience, model effective interactions, advocate for and mentor participants, and help build natural supports.

This is a full-time position with a schedule of Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 8 a.m. to 12 p.m. The starting wage range is $23.35 to $24.51 per hour. The position requires background checks and health clearances. Applications are accepted through November 10, 2026.

Requirements

• Fluent bilingual English-Spanish skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to operate a motor vehicle.
• Two years of college or four years of related work experience, or an equivalent combination of education and experience.
• Valid Colorado Driver’s License.
• Successful completion of required background checks and health clearances.

Nice To Haves

• Two years of lived experience, such as housing insecurity, behavioral health, food insecurity, or recovery from addiction.
• CPR Certificate and First Aid Certificate.
• Certificate from Crisis Prevention Institute (CPI) Training.

Responsibilities

• Complete training and certifications required for the assigned Hilltop program, curriculum, or practice, and perform duties in accordance with fidelity standards, grant requirements, and program guidelines.
• Make initial contact with participant families through Family Resource Center walk-ins or other referral sources; present available services and provide referrals or concrete support through individual meetings, home visits, or phone contact.
• Create and maintain a family working file with necessary documentation and help families develop individualized goals and plans.
• Administer required family assessments and screenings.
• Enter and maintain data required by the assigned program.
• Share lived experience with families in accordance with the fidelity model when required by the assigned role.
• Refer families to external services and resources when their needs are outside the Navigator’s professional training.
• Make at least two contacts per month with families on the caseload and maintain accurate, timely contact notes and program database entries.
• Collaborate with relevant agencies to help clients meet their goals.
• Plan, advertise, and implement lessons, activities, and parenting classes based on program curriculum requirements.
• Accompany, facilitate, or attend family meetings or staffing with court-, school-, or legal-related agencies and brainstorm transportation options as needed.
• Facilitate developmental, health, vision, and hearing screenings and complete related documentation and processes as needed.
• When applicable, model effective interactions and behaviors, advocate for and support participants, share personal experiences, mentor individuals, and help build natural supports.
• Use bilingual English-Spanish skills to support communication with staff, clients, and community members as needed.

Benefits

• Competitive pay and benefits.
• Professional and personal development opportunities for all employees.
• A supportive and inclusive work environment.
• Meaningful work that makes a positive impact in the community and lives of others.
• Full benefits package; details are provided in the Hilltop Community Resources Benefits Guide.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed