Bilingual (Spanish) Navigator - Montrose

Hilltop Community Resources • Montrose, CO

9d

About The Position

The Bilingual (Spanish) Navigator supports parents and children to prevent out-of-home placement or disruption of a current placement. Depending on the assigned role, the Navigator uses the Strengthening Families Protective Factors Framework and evidence-based practices to help families access resources and become healthy, stable, and safe. The role uses bilingual English-Spanish skills to support clear communication with staff, clients, and community members as needed; it does not include formal translation or interpretation responsibilities.

The Navigator completes training or certification for the assigned Hilltop program, curriculum, or practice and performs duties according to fidelity standards, grant requirements, and program guidelines. The role makes initial contact with families through the Family Resource Center or other referral sources, explains available services, and provides referrals or concrete support through meetings, home visits, or phone contact. After enrollment, the Navigator maintains family documentation, helps families develop individualized goals or plans, conducts required assessments and screenings, and enters program data.

The Navigator maintains timely contact notes and program records, makes at least two contacts per month with each family on the caseload, and collaborates with relevant agencies to help families meet their goals. Duties may also include planning and delivering curriculum-based lessons, activities, and parenting classes; attending or facilitating family meetings with court, school, or legal agencies; brainstorming transportation options; and facilitating developmental, health, vision, and hearing screenings. Depending on the assigned program and role, the Navigator may share lived experience by modeling effective interactions, advocating, mentoring, and helping families build natural supports.

The position is full-time, scheduled Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to 12 p.m. Hilltop requires background checks and health clearances before employment, including criminal, registry, driving-record, and other checks. Influenza vaccination is recommended; other required vaccinations may apply.

Requirements

• Fluency in English and Spanish.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to operate a motor vehicle.
• Two years of college or four years of related work experience, or an equivalent combination of education and experience.
• Valid Colorado Driver’s License.

Nice To Haves

• Two years of lived experience, such as housing insecurity, behavioral health, food insecurity, or recovery from addiction.
• CPR Certificate and First Aid Certificate.
• Certificate from Crisis Prevention Institute (CPI) training.

Responsibilities

• Complete training or certification required for the assigned program, curriculum, or practice and carry out duties in accordance with fidelity standards, grant requirements, and program guidelines.
• Make initial contact with referred families, present available services, and provide referrals or concrete support through meetings, home visits, or phone contact.
• Create and maintain family working files and help enrolled families develop individualized goals or plans.
• Administer required family assessments and screenings.
• Enter and maintain data required by the assigned program.
• Share lived experience with families in accordance with the assigned program's fidelity model, if required.
• Refer families to external services when their needs are outside the scope of the Navigator’s professional training.
• Make a minimum of two monthly contacts with families on the caseload and maintain accurate, timely contact notes and program data.
• Collaborate with relevant agencies to help clients meet their goals.
• Plan, advertise, and implement lessons, activities, and parenting classes according to program curriculum requirements.
• Accompany, facilitate, or attend family meetings and staffing with court, school, or legal-related agencies.
• Provide or brainstorm transportation ideas as needed.
• Facilitate developmental, health, vision, and hearing screenings and complete associated documentation and processes as needed.
• When applicable, model effective interactions and behaviors, advocate for and support participants, share personal experiences, mentor individuals, and help build natural supports.
• Use bilingual skills to support communication with staff, clients, and community members as needed.

Benefits

• Competitive pay and benefits.
• Professional and personal development opportunities for all employees.
• Supportive and inclusive work environment.
• Meaningful work that makes a positive impact in the community and lives of others.
• Part-time and full-time schedules are available, though this specific position is full-time.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree