Bilingual Sales Associate / English/Spanish

Braswell & Son Pawnbrokers•Conway, AR
•$16 - $20•Onsite

About The Position

Braswell & Son is hiring a bilingual Sales Associate to serve English- and Spanish-speaking customers in a luxury retail environment in Little Rock, Arkansas. The role connects the company’s brand with its Spanish-speaking customers by building trust, guiding purchases, and providing a personalized experience that encourages repeat business. Braswell & Son is a family-owned company established in 1979, specializing in luxury handbags, estate jewelry, fine watches, and authenticated designer goods. The associate explains contracts, financing terms, and transaction details clearly in both languages and guides customers through purchases, trades, and pawn transactions. The position includes individual and store sales goals and represents the company with warmth, professionalism, and care. The company describes its culture as supportive and team-oriented, with structured training and opportunities for advancement. The role is full-time and in person. Pay is $15–$18 per hour base plus commission; top performers may earn an additional $4–$6 or more per hour weekly in commission. Medical, dental, and vision benefits are available after 60 days. The store is closed every Sunday and most major holidays, and employees are generally off by 6:30 PM daily, except during special events.

Requirements

  • Fluency in English and Spanish, including the ability to speak, read, and write proficiently in both languages.
  • Ability to explain contracts, financing terms, and transaction details clearly and accurately in English.
  • At least 2 years of continuous sales, retail, or customer service experience with a single employer.
  • A welcoming, customer-focused approach and ability to make customers feel comfortable.
  • Comfort working with luxury goods, jewelry, handbags, or other high-value items.
  • Strong attention to detail and professional presentation.
  • Reliability, a team-oriented approach, and a consistent work history.

Responsibilities

  • Provide personalized service to English- and Spanish-speaking customers.
  • Explain contracts, financing terms, and transaction details clearly in both languages.
  • Guide customers through purchases, trades, and pawn transactions.
  • Build lasting customer relationships that encourage repeat business.
  • Consistently meet individual and store sales goals.
  • Represent the Braswell & Son brand with warmth, professionalism, and care.

Benefits

  • Competitive base pay plus commission; top performers may earn an additional $4–$6 or more per hour weekly in commission.
  • Medical, dental, and vision benefits after 60 days.
  • Paid time off.
  • Paid volunteer time off.
  • Closed every Sunday and most major holidays.
  • Generally off by 6:30 PM daily, except during special events.
  • Structured training program and opportunities for advancement.
  • Family-owned, supportive culture.
  • Ten-time winner of Arkansas’s Best Places to Work.
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