Bilingual Sales Advocate

Mobilelink USA LLC•Victoria, TX
•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate for its Victoria, Texas location. The role serves customers by identifying their needs and providing suitable solutions. Mobilelink provides training and tools, commission-based earning potential, and a career path with opportunities for advancement into leadership. Employees may also participate in occasional Cricket Wireless sales events, community engagements, and promotional activities, with reasonable notice. Event participation is a condition of employment.

Requirements

  • Fluency in at least two languages; this position requires English and Spanish.
  • Clear communication skills, a positive attitude, and technical aptitude.
  • Commitment to exemplary customer service, honesty, and integrity.
  • At least 18 years old and legally able to work in the United States without restrictions.
  • Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
  • Reliable transportation to the work location.
  • Live within 30 minutes of the home store and be flexible to work at multiple locations within the district as needed.
  • Ability to operate a personal computer.
  • Adhere to the Team Color policy and maintain a neat, professional appearance.
  • Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for extended periods, with or without reasonable accommodation.
  • Ability to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.

Nice To Haves

  • Retail sales background is helpful but not required.
  • Strong social media presence preferred.

Responsibilities

  • Provide compassionate, customer-focused service and understand customers’ needs.
  • Offer tailored solutions to individuals, families, and businesses.
  • Represent Mobilelink and the Cricket brand professionally and courteously.
  • Assist leaders with store operations and duties.
  • Achieve sales goals and key performance indicators.
  • Occasionally participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless.
  • At events, engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.

Benefits

  • Unlimited earning potential through commission plans.
  • Unlimited growth potential.
  • Paid time off after 90 days.
  • Dental insurance.
  • Health insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Opportunity for additional bonus payments based on sales goals and KPIs.
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