Bilingual Retail Store Manager I

Mobilelink USA LLC•Laredo, TX

13d•$40,000 - $60,000•Onsite

About The Position

The Retail Store Manager is responsible for the overall sales and operations of the assigned Mobilelink Cricket store. The manager leads the team and drives performance across sales, customer service, operational standards, and inventory. This role requires strong leadership and the ability to develop, implement, and manage the team and company programs and processes. Employees may occasionally participate in outside sales events, community engagements, and promotional activities for Cricket Wireless; participation is a condition of employment, with reasonable notice provided.

Requirements

Fluent English-speaking ability.
Two years of proven retail sales management experience, including interactive and commissioned sales.
Two years of experience recruiting, hiring, and developing successful store sales teams.
Strong sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays as business needs require.
Ability to operate a personal computer, wireless equipment, copier, and fax machine.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills and attention to detail.
Reliable transportation to assist at other locations within a 30-minute radius of the home store when needed.
Valid driver’s license and auto insurance.

Responsibilities

Execute in-store sales, service, and customer experience initiatives.
Lead, coach, inspire, engage, and motivate the team to achieve success.
Create a work environment where employees can excel and deliver exceptional customer experiences.
Understand the compensation plan, educate personnel about it, and help employees maximize sales.
Partner with the District Manager and other appropriate parties to launch new products, services, and processes.
Train employees on new products and promotions.
Assist Human Resources and Loss Prevention with internal investigations.
Work on the sales floor to coach and develop store personnel.
Schedule and staff the store within budgeted hours.
Maintain a clean and inviting atmosphere for customers.
Follow back-office compliance requirements, processes, procedures, reporting, documentation, and policies.
Respond to communications promptly and ensure required store training is completed on time.
Protect company assets.
Participate in outside sales events, community engagements, or promotional activities, including engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.