Bilingual Retail Store Manager I (65965)

Mobilelink USA LLC•Corpus Christi, TX

2d•$40,000 - $60,000•Onsite

About The Position

The Retail Store Manager is responsible for the overall sales and operations of the assigned store. The manager leads the team and drives performance in sales, customer service, operational standards, and inventory. The role requires strong leadership, coaching, and team-development skills, as well as implementing and managing company programs and processes. The manager may also participate in outside sales events, community engagements, and promotional activities for Cricket Wireless, including engaging customers, representing products and services, distributing marketing materials, and assisting with event setup or breakdown.

Requirements

Fluent spoken English.
Two years of proven retail sales management experience, including interactive and commissioned sales.
Two years of experience recruiting, hiring, and developing successful store sales teams.
Excellent sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays, according to business needs.
Ability to operate a personal computer, wireless equipment, copier, and fax machine.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills and attention to detail.
Reliable transportation to assist at other locations within a 30-minute radius of the home store when needed.
Valid driver's license and auto insurance.

Responsibilities

Execute in-store sales, service, and customer-experience initiatives.
Lead, coach, engage, and motivate the team to meet performance goals and create an environment where employees can excel.
Deliver an exceptional customer experience.
Understand and explain the compensation plan so employees can maximize sales.
Partner with the District Manager and other appropriate parties to launch products, services, and processes.
Ensure employees are trained on new products and promotions.
Assist Human Resources and Loss Prevention with internal investigations.
Work on the sales floor to coach and develop store personnel.
Schedule and staff to assigned budgeted hours.
Ensure the store provides a clean and inviting customer environment.
Follow back-office compliance requirements, processes, procedures, reporting, documentation, and policies.
Respond to communications in a timely manner and ensure required store training is completed on time.
Protect company assets.
Participate in outside sales events, community engagements, and promotional activities as required, including customer engagement, product representation, marketing-material distribution, and event setup or breakdown.