Bilingual Retail Store Manager I (65864)

Mobilelink USA LLC•Village of Rib Mountain, WI

7d•$40,000 - $70,000•Onsite

About The Position

The Retail Store Manager is responsible for the overall sales and operations of an assigned Mobilelink Cricket store, including sales achievement, customer service, operational standards, and inventory. The manager leads the store team and drives performance by developing, implementing, and managing company programs and processes. The role includes coaching employees on the sales floor, maintaining compliance and asset protection, and ensuring a clean, welcoming customer environment. Employees may occasionally participate in outside sales events, community engagements, and promotional activities for Cricket Wireless. Participation is a condition of employment, and duties may include engaging customers, representing products and services, distributing marketing materials, and helping set up or break down events. The position is full-time and pays $40,000–$70,000 base plus commission annually. The schedule is an 8-hour shift on weekdays and every Saturday, with flexible hours that may include evenings, weekends, and holidays based on business needs.

Requirements

Fluent English speaking ability.
Two years of proven retail sales management experience, including interactive and commissioned sales.
Two years of experience recruiting, hiring, and developing successful store sales teams.
Excellent sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays, according to business needs.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills and attention to detail.
Reliable transportation to assist at other locations within a 30-minute radius of the home store when needed.
Valid driver's license and auto insurance.

Responsibilities

Execute in-store sales, service, and customer experience initiatives.
Lead, coach, motivate, and develop store employees; create an environment where employees can excel.
Deliver exceptional customer experiences.
Understand and explain the compensation plan, helping employees maximize sales.
Partner with the District Manager and other appropriate parties to launch products, services, and processes.
Ensure employees are trained on new products and promotions.
Assist Human Resources and Loss Prevention with internal investigations.
Work on the sales floor to coach and develop store personnel.
Schedule and staff employees within budgeted hours.
Maintain a clean and inviting store atmosphere.
Follow back-office compliance requirements, processes, procedures, reporting, documentation, and policies.
Respond to communications in a timely manner.
Ensure required store training is completed on time.
Protect company assets.
Participate in outside sales events, community engagements, and promotional activities, including customer engagement, product representation, distribution of marketing materials, and event setup or breakdown.