Bilingual Quality Control Associate

North Coast Seafoods•New Bedford, MA

About The Position

The Quality Control Associate tests seafood products and materials used during manufacturing to verify they meet predefined criteria, applicable laws, and company standards. Testing covers three production stages—before production, in-process, and final—to help ensure products are safe for sale or distribution. The role reports findings to management and reports to the Quality Control Manager or Supervisor. The associate inspects and grades Grade-A products; performs microbial and moisture analyses; prepares written reports; verifies product inventory, quality, and usability; and evaluates facility sanitation practices against company standards. The role serves as a primary contact between production staff and the Quality department on quality, food safety, and regulatory matters. It is a full-time, non-exempt position requiring English and Spanish bilingual ability.

Requirements

Bilingual in English and Spanish.
At least 2 years of experience in inspection and/or production.
At least 2 years of experience in food manufacturing; seafood or meat processing experience is a plus.
Excellent verbal and written skills.
Excellent customer service skills.
Strong working knowledge of mathematical concepts.
Strong analytical and problem-solving skills.
Strong project management and organizational skills, including the ability to prioritize and manage multiple tasks and projects on time.
Exceptional interpersonal skills and the ability to build relationships and garner support across organizations.
Ability to maintain an environment that drives performance and workplace safety.
Ability to foster teamwork and open communication.
Ability to lift 30–50 pounds and work up to a 10-hour workday, standing or walking most of the day.
Ability to perform single grasping, fine manipulation, pushing, and pulling, and to bend, twist, squat, and reach.
Ability to work around FDA-approved cleaning chemicals and in temperatures below 32 degrees Fahrenheit, in wet and dry conditions.
Ability to work Monday through Friday and weekends when needed.
Ability to use tools and equipment, including knives.
Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Quality Control certification preferred.
Seafood or meat processing experience is a plus.

Responsibilities

Serve as the primary contact between production staff and the Quality department for quality, food safety, and regulatory issues.
Ensure compliance with food safety programs, company standards and specifications, and the HACCP program.
Complete assigned HACCP compliance documents.
Conduct and record environmental swabs when assigned, and communicate results to the QC supervisor or manager.
Conduct internal audits of the plant and paperwork in conjunction with the QC supervisor.
Maintain and calibrate quality control equipment.
Test and record measurements of seafood product attributes and compare them with predefined company specifications.
Prepare, process, and maintain test data for review; evaluate data and draft reports.
Identify and communicate areas for quality control improvement to leadership.
Assist with implementing new methods and processes as needed.
Communicate quality or compliance concerns urgently to QC leadership.
Perform other related duties as assigned.
Inspect and grade Grade-A products; conduct microbial and moisture analyses; verify product inventory, quality, and usability; and analyze facility sanitation measures.

Benefits

Comprehensive health coverage for full-time, benefits-eligible employees.
Vacation for full-time, benefits-eligible employees.
401(k) plan for full-time, benefits-eligible employees.
Access to seafood at cost.
Competitive compensation packages.
Inclusive work environment and opportunities for growth and long-term employment.

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