Quality Control Associate

Fire-Dex, Inc. • Pelham, GA

18h • Onsite

About The Position

Fire-Dex is seeking an organized and detail-oriented Quality Control Associate to join their team in Pelham, Georgia. This role is responsible for executing and maintaining quality assurance functions specific to their site, ensuring all products meet internal and customer quality standards through inspections, documentation, and process control. The associate will support continuous improvement efforts and uphold the integrity of compliance, quality systems, and records. The company specializes in creating head-to-toe firefighter protective gear and operates the world's largest Independent Service Provider (ISP) for gear care and maintenance.

Requirements

• Minimum High school diploma, general education degree (GED)
• 1–3 years of experience in quality control, preferably in garment or textile manufacturing
• Familiarity with quality standards (e.g., ISO 9001) and inspection techniques
• Highly skilled in Microsoft applications, especially Excel, Word and PowerPoint and ability to learn new software programs and systems
• Ability to travel up to 10% of the time, including overnights
• Experience with problem solving
• Ability to work positively in teams as well as possess self-accountability
• Open and effective communicator and collaborator with all levels of the organization, including verbally and written, including being a team player and having a professional interface with others, getting results through collaboration
• Efficient with multi-tasking and managing multiple priorities, including being productive while handling re-directions and interruptions, based upon business needs
• Strong sense of urgency, follow-through, and diligence, including meeting deadlines and have the ability to remain organized with and keep track of multiple sources of information and data
• Possess a high attention to detail and proficient at record-keeping
• Flexibility in day to day

Responsibilities

• Conduct in-process inspections of garments to ensure compliance with quality standards and specifications
• Identify, report, and assist in the resolution of nonconforming materials and products
• Preparation of samples for compliance submission and testing
• Review and communicate findings from Returned Goods Authorizations (RGAs) and customer complaints
• Collaborate with production and quality teams to implement corrective and preventive actions
• Support internal audits and participate in external audits as needed
• Support team members on proactive Quality Improvement projects
• Prepare and maintain quality reports and metrics for site leadership and the Quality Manager
• Promote a culture of quality and continuous improvement throughout the site
• Perform other related duties and assignments as required

Benefits

• Competitive Compensation
• Health, dental and vision insurance for you and your family
• Paid time off, including parental leave
• 401(k) with matching
• Life insurance
• EAP for entire family
• Discount programs
• Other perks
• Profit sharing bonuses based upon company success
• Work in state-of-the-art facilities which create customized head-to-toe protection for first responders
• Fulfillment about the purposeful work you do within an impactful industry

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED