Bilingual Quality Control Associate

North Coast Seafoods•New Bedford, MA

15h

About The Position

The Quality Control Associate tests seafood products and materials used during manufacturing to verify that they meet predefined criteria, applicable laws, and company standards. The role involves testing products before production, during production, and at the final stage to help ensure products are safe for release for sale or distribution, and reporting findings to management. The associate participates in inspection and grading of Grade-A products; performs microbial and moisture analysis; prepares written reports; verifies product inventory, quality, and usability; and evaluates sanitation measures in the production facility. The position reports to the Quality Control Manager or Supervisor and requires English and Spanish bilingual skills. This is a full-time, non-exempt position. Employees work in a seafood production environment that may include cold temperatures, wet and dry conditions, and exposure to FDA-approved cleaning chemicals. The role may require working weekends when needed.

Requirements

Bilingual in English and Spanish.
At least 2 years of experience in inspection and/or production.
At least 2 years of experience in food manufacturing.
Excellent verbal and written communication skills.
Excellent customer service skills.
Strong working knowledge of mathematical concepts.
Strong analytical and problem-solving skills.
Strong project management and organizational skills, including the ability to prioritize and manage multiple tasks and projects on time.
Exceptional interpersonal skills, including the ability to build relationships and garner support across organizations.
Ability to maintain an environment that drives performance and workplace safety.
Ability to foster teamwork and open communication.
Ability to lift 30–50 pounds.
Ability to work up to a 10-hour workday, standing or walking most of the day.
Ability to perform single grasping, fine manipulation, pushing, and pulling with the hands.
Ability to bend, twist, squat, and reach.
Ability to work in temperatures below 32 degrees Fahrenheit and in wet and dry conditions.
Ability to work Monday through Friday and weekends when needed.
Ability to use tools and equipment, including knives.
Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Experience in seafood or meat processing.
Certification in Quality Control.

Responsibilities

Serve as the primary contact between production staff and the Quality department for quality, food safety, and regulatory issues.
Ensure compliance with food safety programs, company standards and specifications, and the HACCP program.
Complete assigned HACCP compliance documents.
Perform and record environmental swabs when assigned and communicate results to the QC supervisor or manager.
Conduct internal audits of the plant and paperwork with the QC supervisor.
Maintain and calibrate quality control equipment.
Test and record measurements of seafood product attributes and compare them with predefined company specifications.
Prepare, process, and maintain test data for review.
Evaluate data and draft reports.
Identify and communicate areas for quality control improvement to leadership.
Assist with implementing new methods and processes as needed.
Communicate quality or compliance concerns urgently to QC leadership.
Perform other related duties as assigned.