Bilingual Quality Assurance Field Supervisor (English/Spanish)

Abcor Home Health•Chicago, IL

5d•$21 - $22•Onsite

About The Position

Abcor Home Health, Inc. is hiring a part-time Bilingual Quality Assurance Field Supervisor to work from its Chicago, Illinois (North Side) office. The position conducts home visits to assess care quality, caregiver performance, client safety, and adherence to care plans and company standards. The supervisor supports and coaches caregivers, maintains documentation, and works with branch management on compliance and client satisfaction. The role requires daily in-office check-in and use of a company-issued vehicle.

Requirements

High school diploma or GED.
Ability to travel throughout the Chicago, Illinois (North Side) area.
Strong communication, interpersonal, and organizational skills.
Intermediate skills in Microsoft Excel, Outlook, and Teams.
Good time management skills and the ability to manage multiple visits efficiently.
Bilingual Spanish is required.

Nice To Haves

Experience in homecare services.

Responsibilities

Complete 12–13 weekly home visits to assess care quality, caregiver performance, and alignment with client care plans and company standards.
Ensure compliance with IDoA standards, HCAoC policy, and documentation requirements.
Observe, coach, and support caregivers, providing feedback and training as needed.
Identify home safety risks and educate clients on safety precautions.
Partner with branch management on client safety, compliance, and overall satisfaction.
Maintain accurate visit documentation and weekly reports.
Serve as a primary point of contact for clients and caregivers.
Report to the Branch Manager, use a company vehicle, and check in at the office daily.