Bilingual Personal Injury Case Manager
About The Position
Maro Law is seeking an experienced bilingual Case Manager with at least five years of personal injury experience managing cases from intake through settlement negotiations and closing. The role involves keeping cases moving, communicating with clients and external parties, coordinating case documentation and medical appointments, and supporting settlement, case closing, and litigation handoff activities. The position requires Spanish proficiency, strong organization and follow-through, and a client-service mindset. The Law Offices of Maro Burunsuzyan, PLC, describes its mission as helping injured people rebuild their lives. The firm handles cases involving car accidents, premises liability, medical malpractice, and assaults, representing clients throughout the greater Los Angeles area and Southern California from offices in Glendale, Riverside, and Lancaster.
Requirements
- At least five years of hands-on personal injury case management experience, including handling files from intake through settlement.
- Bilingual proficiency in Spanish.
- Strong knowledge of insurance claims, property damage, and medical records.
- Excellent communication, organization, attention to detail, and follow-through.
- Proficiency with case-management software, Microsoft Office, and PDF tools.
- Professionalism, discretion, and a strong client-service mindset.
Responsibilities
- Open and maintain case files, establish insurance claims, and obtain accident reports and supporting evidence.
- Communicate regularly with clients, insurance adjusters, and medical providers.
- Handle property damage matters, including repairs, total-loss claims, rental vehicles, and loss-of-use documentation.
- Coordinate medical appointments and follow up to ensure appointments are scheduled and completed.
- Obtain and organize medical records, bills, wage-loss information, and other supporting documents.
- Track liens and reimbursement claims and assist with settlement documentation and case closing.
- Maintain deadlines and follow-up systems, promptly identifying outstanding issues.
- Assist with litigation handoff and filing attorney-approved documents as directed.
Benefits
- Salary and benefits are commensurate with experience.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
