Personal Injury Case Manager
About The Position
At The Law Offices of Roderick C. White, we believe great case managers are the backbone of every successful case, and we want people who are empowered, supported, and trusted to lead. We're looking for an experienced Personal Injury Case Manager who wants more than just another desk job. We're seeking someone who is passionate about helping injured clients, thrives on keeping cases moving, and is ready to become an integral part of a growing, high-performing team. This is an opportunity to take ownership of your caseload, work closely with experienced attorneys, and make a real difference in our clients' lives during some of the hardest moments they'll face. We know talented case managers have choices. That's why we've built an environment where you have the tools, support, and structure to do your best work, and leadership that actually listens. You can expect meaningful responsibility from day one, a steady pipeline of quality personal injury cases, close collaboration with attorneys, intake specialists, and accounting staff, modern technology and streamlined case management systems, accessible and collaborative leadership invested in your success, opportunities to grow into team lead and leadership roles, and a team culture built on accountability, professionalism, and client advocacy.
Requirements
- 2+ years of personal injury case management or legal assistant experience
- Strong working knowledge of medical records, insurance claims, and lien handling
- Experience preparing demand packages
- Excellent written and verbal communication skills
- Exceptional organization and time management, with the ability to juggle a high-volume caseload
- Comfortable with case management software and Microsoft Office/Google Workspace
- Ability to thrive in a fast-paced, collaborative environment
- Client-first mindset with a commitment to excellence
Nice To Haves
- Spanish fluency is highly preferred
Responsibilities
- Manage a caseload of personal injury matters, including motor vehicle accidents, premises liability, and related negligence claims
- Serve as the primary point of contact for clients, providing proactive, compassionate updates throughout their case
- Monitor client medical treatment and follow up with providers to keep treatment on track
- Request, track, and organize medical records and bills
- Open and manage claims with insurance carriers, including property damage and PIP/MedPay
- Prepare demand packages for attorney review
- Identify and track liens, and coordinate with accounting through the settlement process
- Maintain accurate, up-to-date case notes and deadlines in our case management system
- Work closely with attorneys to ensure efficient case progression and an exceptional client experience
Benefits
- 401(k) with employer matching
- Health, dental, and vision insurance
- Paid vacation, holidays, and paid time off
- Professional development and training support
- Modern office with complimentary meals and workplace amenities
- Performance-based bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
