Bilingual Patient Services Specialist

American Vision Partners • El Paso, TX

4d

About The Position

The Patient Services Specialist is a highly visible, patient-facing role and often the patient's first point of contact. The specialist gathers important information for patient visits and helps provide an exceptional patient experience. The role includes greeting patients, managing check-in and check-out, scheduling clinic and surgical appointments, reviewing paperwork and procedure consents, verifying insurance, collecting payments, and maintaining medical records.

Requirements

• High school diploma or GED.
• Detail-oriented, reliable, and able to multitask in a fast-paced, high-volume work environment.
• Excellent verbal and written communication skills.
• Flexible schedule.
• Dedicated to creating a quality patient experience.

Nice To Haves

• Spanish speaking is highly preferred.
• Medical front desk experience preferred.

Responsibilities

• Greet patients and visitors warmly in person or by telephone.
• Check patients in and out.
• Schedule clinic and surgical appointments, including all pre-operative and post-operative appointments.
• Review paperwork and procedure consents with patients.
• Verify insurance and collect payments.
• Maintain patient medical records.

Benefits

• Medical insurance
• Dental insurance
• Eye care discounts
• Child care assistance
• Pet insurance
• Continuing education funds
• 401(K)
• Paid holidays
• PTO
• Sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED