Bilingual Parent Partner

Victor Careers•San Bernardino, CA

13d

About The Position

The Family Parent Partner establishes and implements support services for children and families. The role serves as a liaison for family involvement and provides support according to each family's needs. The position represents consumers in program activities, helps families engage with services, connects them with resources, and advocates for families involved in the wraparound process. It also contributes to program systems, standards, and evaluation, and documents services according to program requirements.

Requirements

High school diploma or GED.
Must be a parent or personal caregiver of a youth who has received child welfare and/or behavioral health services, such as child welfare, juvenile justice, mental health, or special education services.
Basic knowledge and understanding of English.
Good organization and time-management skills.
Bilingual in Spanish.
Reliable transportation to assigned client homes, schools, offices, and other locations; personal vehicle use must meet Agency driving requirements.
Meet the Agency's physical fitness standards and examinations.
Willingness to complete a tuberculosis test, drug screening, and personal background investigation conducted by the State of California.
Obtain First Aid Certification.
Obtain CPR Certification when required by the local county or program.
Flexibility to work a varying schedule according to operational needs.
Willingness to work in a culturally integrated workplace and respect human differences protected by applicable laws.

Responsibilities

Represent consumers in program activities and ensure advocacy and support services for participating families.
Engage youth and families and provide skill building as assigned.
Introduce families to services and support their engagement.
Coordinate with the management team to develop and implement program systems and standards that promote consumer-driven, family-centered services.
Inform families about basic mental health and social services and referral sources, and help develop additional community resources when appropriate.
Assist in developing consumer support groups and coordinate group scheduling and transportation assistance.
Participate in consumer advocate training, teaching concepts such as rights, complaints and grievance procedures, support relationships, crisis management, and vocational involvement.
Recruit consumers to participate in committees and work groups.
Provide professional advocacy and education to providers on behalf of consumer needs.
Link families with appropriate services, advocate for them when needed, and serve as a role model and advocate for children and families in the wraparound process.
Assist with ongoing program evaluation development and implementation.
Document services according to program-specific requirements.
Meet the Agency service percentage standard for expected time spent with clients, if applicable.
Complete other duties as assigned.

Benefits

Reimbursements for license registration fees, CEUs, travel, and internet/cell phone usage
Eligibility to apply for Public Service Loan Forgiveness
Low-cost medical, dental, and vision coverage
Life insurance for employee and family
9 paid holidays
PTO
Sick pay
Mental Health Day
5 bereavement days
Costco membership
Retirement Savings Plan (403B)
100% employer-funded retirement plan
Employee Assistance Program
Mileage reimbursement
Working Advantage Discount Program
Verizon Wireless discount
Tuition assistance
Employee referral bonus program
Additional hourly pay for education
Additional hourly pay for bilingual Spanish skills