Bilingual Office Specialist 1 - Justice Court

Marion County•Salem, OR

13d•Onsite

About The Position

Perform a variety of routine office support work and clerical tasks according to prescribed procedures, rules, and methods that can be readily learned on the job. Efficiently use general office machines, equipment, forms, and documents to complete tasks and work assignments of a basic nature. This position provides services to monolingual Spanish-speaking clients; therefore, fluent bilingual Spanish/English skills are required. The primary focus of this position is customer service. Provide customer assistance to the public, in-person, and by telephone; receive and respond to general questions by providing information regarding violation plea options, citation, and collection processes, including payment options and obtaining license clearances. Receive and transfer business calls on a multiple-line system; transfers, takes messages or refers calls to proper source. Perform basic math calculations; post records according to instructions; accept, receipt and record payments; balance and total numerical data in simple accounts; compile and maintain data for recordkeeping purposes. Operate standard office equipment (copier, fax, computer) with minimal instruction; copies documents; performs simple maintenance on office machinery as required. File to existing filing systems; distribute and process mail, correspondence and materials; maintain adequate office supplies, reordering when necessary. Access computer for information; update and retrieve information; and may complete less-complex data entry assignments. Type routine material; complete forms and form letters. Provide coverage for the front office, as needed. Act as witness to wedding ceremonies. Perform other duties as assigned by your supervisor.

Requirements

High school diploma or equivalent; OR Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County
Fluent bilingual Spanish/English skills are required
Pass a verbal Standardized Spanish/English Fluency Assessment
Pass a criminal history background check, including finger printing
Obtain Law Enforcement Data System (LEDS) certification within six (6) months of hire
Basic knowledge of general office practices and procedures
Basic knowledge of English composition, spelling and grammar
Basic knowledge of modern office equipment, including computers, and their intended use
Skill and ability to type at an acceptable rate of speed
Skill and ability to file
Skill and ability to perform math calculations
Understand and follow written and oral communications
Carry out work assignments under supervision and with general instructions
Meet and assist clients, staff and the general public in a courteous manner
Understand, convey and apply readily recognizable standards and procedures

Nice To Haves

Experience in an office environment or supplemental coursework related to general office skills

Responsibilities

Provide customer assistance to the public, in-person, and by telephone
Receive and respond to general questions by providing information regarding violation plea options, citation, and collection processes, including payment options and obtaining license clearances
Receive and transfer business calls on a multiple-line system; transfers, takes messages or refers calls to proper source
Perform basic math calculations; post records according to instructions; accept, receipt and record payments; balance and total numerical data in simple accounts; compile and maintain data for recordkeeping purposes
Operate standard office equipment (copier, fax, computer) with minimal instruction; copies documents; performs simple maintenance on office machinery as required
File to existing filing systems; distribute and process mail, correspondence and materials; maintain adequate office supplies, reordering when necessary
Access computer for information; update and retrieve information; and may complete less-complex data entry assignments
Type routine material; complete forms and form letters
Provide coverage for the front office, as needed
Act as witness to wedding ceremonies
Perform other duties as assigned by your supervisor