Bilingual Mortgage Processor

Atlantic Bay Careers•Virginia Beach, VA

About The Position

Atlantic Bay Mortgage Group is seeking a Bilingual Mortgage Processor to join its team. The role involves collecting, analyzing, maintaining, preparing, and processing loan documentation according to specific guidelines. The processor provides courteous, professional service to internal and external customers, maintains and updates loan information systems and paperless document storage, and submits complete, quality loan packages to underwriting in a timely manner. The role also prioritizes customer needs, follows up, builds cooperative relationships, and contributes to a positive, team-oriented work environment.

Requirements

At least 2 years of mortgage loan processing experience.
At least 2 years of FHA/VA/USDA experience.
Maintain a pipeline of 80–100 total loans, including 25–35 in active status.
Knowledge of Conventional, FHA, USDA, VA, and state bond agency loan guidelines and/or eligibility requirements.
Advanced experience working with automated underwriting systems (DU/LP/GUS).
Knowledge of state and federal regulations for maintaining loan file compliance.
Ability to analyze credit, income, asset, and collateral documents and submit files to underwriting.
Attention to detail and a task-oriented approach.
Effective oral and written communication with teammates, supervisor, mortgage bankers, and customers.
Strong internal and external customer service, interpersonal, and communication skills.

Responsibilities

Collect, analyze, maintain, accurately prepare, and process loan documentation according to specific guidelines.
Provide prompt, courteous, and professional internal and external customer service.
Maintain and update loan information systems and paperless document storage during loan processing, with minimal mistakes.
Submit quality loan packages to underwriting in a timely manner.
Prioritize and address customer needs professionally, provide follow-up, and develop cooperative relationships.
Contribute to a positive work environment that encourages team commitment to corporate and department goals.
Perform other duties as assigned.