Bilingual Medical Receptionist - Polish/English

Primecare Community Health • Chicago, IL

12h • $17 - $23

About The Position

The Medical Receptionist is the first point of contact for patients arriving at the site and handles clerical duties during patient check-in and check-out. The role monitors appointments and patient flow to minimize wait times, answers inbound calls, schedules appointments, collects data, completes reports, and performs other assigned duties. The position requires English and Polish bilingual ability.

Requirements

• Bilingual in English and Polish.
• Previous computer experience, particularly with an EHR and/or Microsoft Office products.
• Strong communication, customer service, and interpersonal skills.

Nice To Haves

• Two years of previous medical office experience preferred.

Responsibilities

• Provide efficient, high-quality service to patients arriving for appointments or contacting the office by phone or in person for appointments or information about tests, procedures, bills, charges, referrals, and other matters.
• Greet and register patients in the electronic medical record (EMR), verifying essential billing and demographic information.
• Coordinate patient appointment scheduling accurately and efficiently, including phone and in-person requests.
• Answer multiple incoming telephone lines, determine the appropriate recipient for calls or messages, and refer them promptly and appropriately.
• Schedule future appointments and requisitions, laboratory tests, radiology procedures, and other special diagnostic tests as needed.
• Attend to patients in the reception area and ensure they are seen promptly or notified of unexpected delays.
• Identify insurance types from insurance cards, understand different payer types, and verify eligibility when necessary.
• Maintain confidentiality of patient information in the presence of patients and others in the area.
• Monitor appointments and patient flow to minimize wait times.
• Collect data, complete reports, and perform other duties as assigned.

Benefits

• 27 days of PTO each year, accrued each pay period.
• 3 personal days.
• 1 floating holiday.
• 8 paid holidays.
• Medical, dental, and vision coverage available the first of the month following 30 days.
• Company-paid life, short-term disability, and long-term disability coverage.
• Discretionary 403(b) match and profit sharing after meeting service requirements.
• Flexible spending accounts.
• Accident and critical illness coverage.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed