Bilingual Medical Coordinator

Bethany Christian Services USA • Muhlenberg Township, PA

7d

About The Position

Bethany Christian Services is a faith-based organization that works to ensure children are safe, loved, and connected through family. It supports families, foster care and adoption, and refugees across 29 states. The Bilingual Medical Coordinator helps advance the organization’s mission by arranging and coordinating health services for children in care, maintaining confidential medical records, communicating health needs, scheduling and coordinating transportation to appointments, arranging interpretation and translation services, and liaising with community health care providers. The role also supports medical coordination for unaccompanied refugee clients, including insurance authorization requests, discharge resources, documentation and billing compliance, and consultation regarding Point Comfort Underwriters Insurance. The position may include after-hours on-call participation and periodic travel to health care facilities. Responsibilities may vary by program needs, and other duties may be assigned.

Requirements

• At least one year of employment in a public health or healthcare setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
• An LPN/LVN or higher health-related qualification, such as an RN with a bachelor’s degree, or a bachelor’s degree in a relevant field.
• Excellent verbal and written communication skills.
• Ability to provide excellent, compassionate customer service.
• Ability to work independently and maintain a high level of confidentiality.
• Reliability in handling time-sensitive deadlines and tasks.
• Ability to work under pressure and adapt to change.
• Ability to pass required medical examinations and meet the physical requirements of the essential job functions.
• Successfully pass an annual TB test and document a preference to receive or decline Hepatitis immunization.
• Integrity and good moral character appropriate for providing care.
• Relevant experience and/or qualifications to work with these clients and clients with special needs.
• Appropriate training and licensing, as necessary.
• Proof of immunity to respiratory-transmitted vaccine-preventable diseases, including completion of the primary Tdap vaccination series; if the primary series was completed in childhood, one Tdap dose in adulthood.
• Medical examination results as required by State Licensing, including TB test results and immunization records.
• Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite.
• Be at least 21 years old, hold a valid driver’s license, and have at least three years of driving experience in the U.S. to operate a vehicle on behalf of Bethany.
• Pass a Motor Vehicle Records check and maintain a reliable vehicle with proof of adequate insurance coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Subscribe to and integrate the agency’s Statement of Faith, Mission Statement, and Commitment to Unity.

Nice To Haves

• Bilingual Spanish/English fluency is preferred.

Responsibilities

• Arrange and coordinate appropriate urgent, emergent, and preventative health services for children in care.
• Maintain complete and confidential medical records and communicate health needs to case managers and clinicians.
• Schedule health care appointments and coordinate transportation, including transporting youth to appointments within the allotted timeframe.
• Ensure qualified interpretation and translation services are in place and serve as a liaison for community health care providers.
• Maintain and manage medical files in Program Portal and ensure records are updated.
• Formulate treatment authorization requests to Point Comfort Underwriters for unaccompanied refugee clients.
• Serve as a subject matter expert on Point Comfort Underwriters Insurance through ongoing consultation and collaboration with the insurer.
• Provide resources and reports upon discharge.
• Ensure documentation and filing comply with agency and state licensing requirements.
• Reconcile and address billing errors to ensure accurate billing and prevent profit loss.
• Participate in on-call coverage to assist shelter care staff with medical issues after business hours when required by program needs.
• Stay current on agency, federal, and state regulatory requirements related to social services.
• Periodically travel to health care provider facilities to build relationships and transport clients.
• Participate in Bethany-sponsored events when required or requested.
• Complete other duties as assigned.

Benefits

• Access to training, professional development, and career growth opportunities.
• Comprehensive health insurance, including medical, dental, and vision coverage.
• 403(b) retirement plan with employer match eligibility.
• Generous time off, including 11 paid holidays, PTO Your Way, paid parental leave, and separate sick and paid absence banks.
• Education reimbursement for those who qualify.
• Comprehensive employee assistance and wellness program.
• Employer-paid long-term disability and group term life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level