Medical Assistant - Gynecology Care Coordinator Bilingual

Marin Community Clinics•San Rafael, CA
•Onsite

About The Position

Marin Community Clinics is a multi-clinic network providing integrated primary care, dental, behavioral, specialty, and referral services to nearly 40,000 people annually in Marin County. The organization is a Federally Qualified Health Center whose mission is to promote health and wellness through excellent, compassionate care for all. Reporting to the Clinic Manager and the GYN Program Director, the GYN Care Coordinator performs medical office duties as a Medical Assistant and coordinates care for gynecology patients. The role works closely with clinic directors, site medical directors, and medical office staff across the organization. Duties include supporting GYN clinics and procedures, coordinating surgery cases and follow-up care, managing patient communications and task queues, preparing charts, and assisting specialists with translation and patient education. The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening shifts from 11:00 a.m. to 8:00 p.m. and Saturday shifts as needed.

Requirements

  • High school diploma or equivalent.
  • Medical Assistant certification from an accredited Medical Assistant program.
  • Current BLS certification from an accredited organization.
  • Bilingual Spanish/English language skills.
  • Ability to provide excellent customer service to patients and outside customers in person and by phone.
  • Ability to multitask and complete projects in a timely manner.
  • Ability to work in a fast-paced medical environment and flexible hours.
  • Strong computer experience with MS Office.

Nice To Haves

  • Completion of an externship program before graduating from a Medical Assistant program.
  • 0–6 months of Medical Assistant work experience after graduating from a Medical Assistant program is preferred.
  • Experience working with underserved communities in a community health clinic environment is highly desirable.
  • Electronic Health Records experience.

Responsibilities

  • Escort patients to exam rooms; interview patients; measure and record vital signs and other information in patient charts.
  • Prepare treatment rooms, position patients and instruments, and assist physicians by handing them instruments and materials as directed.
  • Clean and sterilize instruments and disinfect examination areas in accordance with department policies and OSHA guidelines.
  • Inventory and request medical supplies and materials for in-clinic GYN procedures.
  • Operate EKG and other diagnostic equipment, perform routine laboratory tests, give injections or treatments, and schedule patients for tests when needed.
  • Enter and maintain office and patient records in the computer system.
  • Follow OSHA universal precautions and Bloodborne Pathogens and Hazardous Materials standards, and maintain patient confidentiality under department policy and HIPAA guidelines.
  • Perform administrative tasks, including checking eligibility, verifying demographics, helping patients complete paperwork, and arranging follow-up appointments.
  • Provide good public relations and customer service to patients and coworkers; attend required meetings, training, and educational programs.
  • Perform Care Team responsibilities described in Care Team Patient Center Medical Home procedures and other related duties as assigned.
  • Complete GYN Medical Assistant responsibilities for GYN physician clinics.
  • Coordinate GYN surgery cases under the oversight of an RN and GYN physicians.
  • Assist with GYN procedures, including Essure, LEEP, colposcopy, and MVA, and assist GYN physician specialists during clinic.
  • Cover the GYN specialty phone line and GYN Medical Assistant task inbox.
  • Manage follow-up on the GYN Care Plan List, including follow-up for LEEP, ovarian cysts, pelvic masses, pelvic prolapse, polyps, incontinence, and specialty referrals.
  • Assist reproductive endocrinology and infertility specialists.
  • Prepare charts and verify that ordered diagnostics have been completed and records are available in the EHR before the next appointment.
  • Assist specialists during clinic with translation and patient education.

Benefits

  • Affordable health insurance
  • Health Reimbursement Accounts (HRA)
  • Dental insurance
  • Vision insurance
  • Educational and continuing education benefits
  • Student loan repayment and loan forgiveness
  • Retirement plan
  • Group life and AD&D insurance
  • Short-term and long-term disability benefits
  • Professional fee reimbursement
  • Mileage and cell phone reimbursement
  • Scrubs reimbursement
  • Loupes reimbursement
  • Employee Assistance Programs
  • Paid holidays
  • Personal Days of Celebration
  • Paid time off
  • Extended Illness Benefits
  • Hiring bonus of $1,000 for applicants who are not internal applicants
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