About The Position

Work collaboratively with a skilled care team—including providers, benefits specialists, front desk receptionists, behavioral health consultants, and others—to provide quality health services and resources that meet patients’ needs. Assist providers with onsite procedures; take vital signs; perform phlebotomy; and administer medications and vaccines directly to patients. Support patients by responding to questions, returning calls, scheduling appointments, and reviewing medical records. Continue developing clinical knowledge through extensive clinical training and technical training with Epic, an electronic medical record system.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in a clinical office or healthcare environment in patient registration, referrals, medical assisting, or customer service.
  • Beginning proficiency in Spanish.
  • Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.

Nice To Haves

  • At least 1 year of EHR systems experience; Epic experience is a plus.

Responsibilities

  • Collaborate with the care team to provide quality health services and resources to patients.
  • Assist providers with onsite procedures.
  • Take patients’ vital signs.
  • Perform phlebotomy.
  • Administer medications and vaccines to patients.
  • Respond to patient questions and return calls.
  • Schedule appointments.
  • Review medical records.
  • Participate in clinical and Epic technical training.

Benefits

  • Tuition reimbursement and scholarship program.
  • Comprehensive medical, dental, and vision coverage.
  • Generous PTO after the introduction period.
  • 403(B) retirement plan and financial resources to help employees save and plan for retirement.
  • Life insurance.
  • Opportunity to participate in cross-departmental committees focused on improving care delivery and the workplace.
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