Bilingual Maintenance Supervisor

MyCareer+•Marietta, GA

73d•Onsite

About The Position

The Maintenance Supervisor is responsible for overseeing the day-to-day maintenance operations of the community while leading the Maintenance Technicians, Cleaning Team, and Groundskeeper to ensure the property remains safe, clean, functional, and visually appealing. This position combines hands-on maintenance expertise with leadership, planning, scheduling, quality control, and team development. The Maintenance Supervisor is responsible for ensuring all work orders, preventive maintenance, apartment turns, grounds, and common areas are completed efficiently while maintaining high standards of customer service and property appearance.

Requirements

High School Diploma or GED.
5+ years of apartment maintenance experience.
2+ years of supervisory or team leadership experience.
Strong knowledge of HVAC, plumbing, electrical, drywall, appliance repair, and carpentry.
EPA Certification required.
Valid Driver's License.
Reliable transportation.
Ability to lead and motivate a team.
Excellent communication and customer service skills.
Strong organizational and problem-solving skills.

Nice To Haves

CPO Certification highly preferred.
Bilingual (English/Spanish) highly preferred.

Responsibilities

Supervise, train, coach, and develop Maintenance Technicians, Cleaning Staff, and Groundskeeper.
Conduct daily team huddles to review priorities, safety concerns, and scheduled work.
Assign daily work orders and projects based on urgency and team workload.
Monitor productivity and quality of completed work.
Provide ongoing coaching and performance feedback.
Participate in interviewing, onboarding, and training new maintenance employees.
Maintain accountability for attendance, professionalism, uniforms, and customer service standards.
Assist the Property Manager with performance evaluations and disciplinary documentation when necessary.
Oversee all maintenance requests from start to completion.
Ensure resident service requests are completed promptly and professionally.
Perform advanced maintenance repairs when needed, including plumbing, electrical, HVAC, carpentry, drywall, painting, appliance repair, and general building maintenance.
Maintain all common areas, amenities, mechanical rooms, and exterior facilities.
Coordinate emergency maintenance response and participate in the on-call rotation.
Ensure all vacant apartments are completed according to company make-ready standards and leasing schedules.
Perform quality inspections before units are released for move-in.
Supervise the Cleaning Team responsible for: Clubhouse, Leasing office, Fitness center, Hallways, Breezeways, Elevators, Laundry facilities, Public restrooms, Amenity areas, Vacant units.
Develop cleaning schedules and ensure daily completion.
Perform quality inspections of all cleaned areas.
Ensure cleaning supplies are stocked and properly stored.
Supervise the Groundskeeper in maintaining: Landscaping, Trash removal, Sidewalks, Parking lots, Pet stations, Pool areas, Exterior lighting, Irrigation concerns, Seasonal property appearance.
Conduct daily property walks.
Identify and address safety hazards immediately.
Ensure curb appeal exceeds company expectations.
Develop and maintain preventive maintenance schedules.
Schedule inspections of: HVAC systems, Water heaters, Plumbing systems, Electrical systems, Fire safety equipment, Elevators (vendor coordination), Roofing, Pool equipment, Building exteriors.
Track recurring maintenance issues and recommend long-term solutions.
Coordinate outside vendors and contractors.
Obtain estimates when requested.
Verify work is completed according to contract specifications.
Ensure vendors follow community safety requirements.
Report project progress to the Property Manager.
Maintain inventory of tools, equipment, and maintenance supplies.
Order supplies within approved budgets.
Track maintenance expenses.
Prevent unnecessary waste and loss of materials.
Ensure proper storage of hazardous materials.
Ensure OSHA safety standards are followed.
Conduct regular safety inspections.
Maintain MSDS/SDS documentation.
Ensure proper use of PPE by all maintenance staff.
Maintain compliance with Fair Housing regulations.
Ensure emergency procedures are understood by the maintenance team.
Provide exceptional customer service.
Communicate professionally with residents regarding maintenance issues.
Resolve resident concerns promptly.
Maintain a positive, solutions-focused attitude.
Assist with resident events when requested.
Monitor completion of work orders.
Maintain accurate maintenance records.
Submit supply requests.
Track apartment turns.
Coordinate with the leasing team on upcoming move-ins.
Assist with annual inspections.
Prepare reports requested by management.
Ensure maintenance documentation is complete and accurate.