Bilingual Leasing Professional

Arnold Grounds Property Management • Dallas, TX

3d

About The Position

Arnold Grounds Apartment Management is seeking an experienced, energetic, and customer-focused Bilingual Leasing Professional fluent in English and Spanish for an affordable multifamily apartment community in Dallas, Texas. The role focuses on leasing, resident relations, and Low-Income Housing Tax Credit (LIHTC) compliance. The professional will support applicants and residents, maintain accurate leasing and compliance documentation, and provide exceptional customer service while following affordable housing requirements.

Requirements

• Bilingual proficiency in English and Spanish.
• Previous Low-Income Housing Tax Credit (LIHTC) experience.
• Strong knowledge of income qualifications, eligibility verification, and affordable housing leasing procedures.
• Excellent communication, organizational, and customer service skills.
• Strong attention to detail and ability to manage multiple applications and deadlines.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to work independently and collaboratively in a fast-paced environment.
• Professional appearance, positive attitude, and strong work ethic.

Nice To Haves

• At least 2 years of multifamily leasing experience.
• Familiarity with Texas Department of Housing and Community Affairs (TDHCA) compliance requirements.
• Experience with RealPage or similar property management software.

Responsibilities

• Conduct property tours and explain apartment features, amenities, rental rates, and leasing requirements.
• Assist prospective residents with rental applications, income verification, and eligibility requirements.
• Process applications according to LIHTC guidelines and applicable affordable housing regulations.
• Maintain accurate resident files, leasing documentation, and compliance records.
• Assist with initial certifications, annual recertifications, and interim certifications as required by applicable housing programs.
• Explain lease agreements, community policies, and rental obligations in English and Spanish.
• Assist with move-ins, move-outs, lease renewals, and resident retention activities.
• Respond professionally to resident inquiries, concerns, and service requests.
• Support rent collection, delinquency follow-ups, and resident account management.
• Maintain occupancy reports, waiting lists, and leasing activity records.
• Ensure compliance with Fair Housing laws, company policies, and applicable affordable housing regulations.
• Collaborate with the Community Manager and maintenance team to support smooth property operations.

Benefits

• Medical, dental, and vision insurance options.
• Paid time off and company-recognized holidays.
• Opportunities for professional growth and career advancement.
• Supportive management and a team-oriented work environment.
• Competitive compensation based on experience.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed