Bilingual Leasing Professional

Arnold Grounds Property Management • Dallas, GA

6d • Onsite

About The Position

Arnold Grounds Apartment Management is seeking an experienced, energetic, and customer-focused Bilingual Leasing Professional (English/Spanish) for an affordable multifamily apartment community located in Dallas, Texas. The ideal candidate will have a strong background in leasing, resident relations, and Low-Income Housing Tax Credit (LIHTC) compliance. We are looking for a motivated professional who understands affordable housing requirements, maintains accurate leasing documentation, and provides exceptional customer service to prospective and current residents.

Requirements

• Bilingual proficiency in English and Spanish required.
• Previous Low-Income Housing Tax Credit (LIHTC) experience required.
• Strong knowledge of income qualifications, eligibility verification, and affordable housing leasing procedures.
• Excellent communication, organizational, and customer service skills.
• Strong attention to detail with the ability to manage multiple applications and deadlines.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to work independently and collaboratively in a fast-paced environment.
• Professional appearance, positive attitude, and strong work ethic.

Nice To Haves

• Minimum 2 years of multifamily leasing experience preferred.
• Familiarity with Texas Department of Housing and Community Affairs (TDHCA) compliance requirements preferred.
• Experience with RealPage or similar property management software preferred.

Responsibilities

• Conduct property tours and effectively communicate apartment features, amenities, rental rates, and leasing requirements.
• Assist prospective residents with rental applications, income verification, and eligibility requirements.
• Process applications in accordance with LIHTC guidelines and applicable affordable housing regulations.
• Maintain accurate resident files, leasing documentation, and compliance records.
• Assist with initial certifications, annual recertifications, and interim certifications as required by applicable housing programs.
• Explain lease agreements, community policies, and rental obligations in both English and Spanish.
• Assist with move-ins, move-outs, lease renewals, and resident retention activities.
• Respond professionally to resident inquiries, concerns, and service requests.
• Support rent collection efforts, delinquency follow-ups, and resident account management.
• Maintain occupancy reports, waiting lists, and leasing activity records.
• Ensure compliance with Fair Housing laws, company policies, and applicable affordable housing regulations.
• Collaborate with the Community Manager and maintenance team to ensure smooth property operations.

Benefits

• Medical, dental, and vision insurance options.
• Paid time off and company-recognized holidays.
• Opportunities for professional growth and career advancement.
• Supportive management and a team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed