Bilingual Human Resources / Administrative Assistant

PastryStar•Laurel, MD

17h•$20 - $25•Onsite

About The Position

PastryStar, a manufacturer of premium bakery ingredients, is seeking a detail-oriented, customer-focused, and highly organized Human Resources / Administrative Assistant to support customer service operations, administrative functions, and key human resources responsibilities. This role serves as a primary point of contact for customers, employees, and internal departments while assisting with payroll processing, HRIS administration, recruitment, employee relations, onboarding, reporting, and general office support. The ideal candidate is professional, proactive, confidential, and able to manage multiple priorities in a fast-paced manufacturing environment.

Requirements

1-2 years of progressive human resources experience, including payroll support, employee relations, HR operations, recruitment, onboarding, personnel file management confidential documentation.
Experience with HRIS platforms is required.
Experience using Microsoft Dynamics NAV, Microsoft Dynamics 365 Business Central, or similar ERP systems.
Strong proficiency in Microsoft Word, Excel, Outlook, Microsoft Teams, and other Microsoft Office applications.
Excellent verbal and written communication skills.
Strong organizational, time management, and problem-solving skills.
Ability to prioritize multiple assignments in a fast-paced environment.
High attention to detail and commitment to accuracy.
Ability to work independently and collaboratively with multiple departments.
Ability to speak and translate Spanish and English effectively.
All candidates must be legally authorized to work in the United States. Employment eligibility will be confirmed through the E-Verify system.

Nice To Haves

Bachelor’s degree in human resources, business administration, psychology, or a related field is typically required; an advanced degree such as an MBA with an HR focus is beneficial and may support career growth.
Optional but beneficial certifications include PHR, SHRM-CP, or SPHR.
Strong communication, problem-solving, organizational, and interpersonal skills are essential for managing diverse HR, customer service, and administrative responsibilities while interacting with employees, customers, and leadership.

Responsibilities

Assist with payroll processing, including reviewing timekeeping records, checking employee schedules and helping ensure timely and accurate payroll preparation.
Assist with managing the HRIS system, including recruiting and onboarding, document updates, and confidential recordkeeping.
Support employment eligibility verification processes, including experience with E-Verify and maintaining required employment documentation.
Assist with full-cycle recruitment activities, including posting positions, screening candidates, scheduling, coordinating interviews, and supporting hiring decisions.
Facilitate new hire orientation and training to streamline the onboarding processes to ensure employees understand company policies, procedures, systems, and expectations.
Act as a point of contact for employee inquiries, providing guidance, resolving concerns, supporting conflict resolution, and escalating matters as appropriate.
Support employee relations by assisting with documentation, employee surveys, disciplinary action follow-up, and related administrative processes.
Help ensure HR policies are applied consistently.
Support training programs, planning employee engagement initiatives, and internal communication efforts.
Process customer orders, confirmations, invoices, credits, and related documentation in Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central.
Respond to customer inquiries and provide timely updates on orders, shipping, product availability, pricing, and account information.
Maintain organized customer, vendor, invoice, and company records.
Perform administrative and front desk duties, including document preparation, data entry, filing, greeting visitors, and directing calls.
Coordinate communication across Customer Service, Sales, Accounting, Purchasing, Shipping, Human Resources, and Production.
Prepare reports, spreadsheets, correspondence, and digital files using Microsoft Office and related systems.
Manage office supplies, vendor coordination, and related purchase records.
Monitor shared inboxes and respond promptly to customer and internal requests.
Follow company policies, procedures, and safety regulations.
Perform other duties as assigned.