Bilingual Dispatcher at Polo Towers Resort

MasterCorp•Las Vegas, NV

About The Position

MasterCorp, Inc. is hiring a Bilingual Dispatcher at Polo Towers Resort. The dispatcher assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards, while following the company’s mission statement and values. The role coordinates communications and work assignments, helps keep units ready on time, maintains records and supplies, and supports resort guests and owners. The job operates in a professional office environment and may also involve an operations environment with odors, dust, cleaning chemicals, and laundry chemicals. Management may assign additional tasks. The position is offered as full-time or part-time; the posting describes both as available.

Requirements

Communicate effectively with guests, site staff, and associates in writing and verbally.
Have experience with the operation of office equipment.
Have basic computer knowledge.
Be skilled at performing multiple tasks at once.
Be skilled at making appropriate decisions.
Have planning and scheduling capabilities.
Be able to read, write, and perform basic math.
Be available to work weekends and holidays.

Responsibilities

Answer and coordinate phone and radio calls.
Delegate tasks equally among employees.
Record lost-and-found items and ensure their safe storage.
File daily paperwork.
Maintain urgency so units are turned on time.
Assist with linen inventories and supplies as directed.
Help resolve guest complaints promptly.
Make guest deliveries as directed.
Assist resort guests and owners as needed.
Follow the company mission statement and values while supporting Supervisors and Housekeepers in meeting quality and timeliness standards.