Bilingual Dispatcher at Polo Towers Resort

MasterCorp, Inc.•Las Vegas, NV
•$9 - $17

About The Position

The Bilingual Dispatcher supports supervisors and housekeepers in meeting quality and timeliness standards while following MasterCorp’s mission and values. The role coordinates communications and tasks, helps maintain timely unit turnover, supports guest and owner needs, and assists with office and operational duties. The position works in a professional office environment and may also work in areas with odors, dust, cleaning chemicals, and laundry chemicals. The role may include additional tasks as directed by MasterCorp management.

Requirements

  • Proven ability to communicate effectively in writing and verbally with guests, site staff, and associates.
  • Proven experience operating office equipment.
  • Basic computer knowledge.
  • Ability to perform multiple tasks at once.
  • Ability to make appropriate decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Must be available to work weekends and holidays.

Responsibilities

  • Answer and coordinate phone and radio calls.
  • Delegate tasks equitably among employees.
  • Record lost-and-found items and ensure their safe storage.
  • File daily paperwork.
  • Maintain urgency to ensure units are turned on time.
  • Assist with linen inventories and supplies as directed.
  • Help resolve guest complaints promptly.
  • Make guest deliveries as directed.
  • Assist resort guests and owners as needed.

Benefits

  • Weekly pay
  • Refer-a-friend bonus potential
  • Paid training
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Paid time off
  • Opportunities for growth and career development
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