Bilingual Community Health Worker

Partnership for Maternal & Child Health•Secaucus, NJ

10d

About The Position

The Community Health Worker serves as a trusted liaison between the organization and the community, helping individuals and families access health services, education, and resources that support overall well-being. Focused on building relationships and promoting health equity, the CHW provides outreach, advocacy, and culturally responsive support to underserved populations. The role includes conducting home visits, facilitating health education sessions, assisting with care coordination, and connecting clients to community-based services. The CHW works with childbearing women aged 15–44 before conception, between pregnancies, and postpartum, as well as high-risk individuals who may not yet be engaged in mainstream service systems. The role provides client-centered information and support, coordinates perinatal and early childhood services, and connects participants with health care, family planning, and community resources. Participants may receive support for up to two years or until they leave the program. The CHW documents services and follow-up in the program database and participates in community outreach and partnership activities.

Requirements

High school diploma required.
At least one year of experience working in community outreach or social services required.
Fluency in English and Spanish required.
Excellent verbal, written, and interpersonal communication skills.
Proficiency with Microsoft Office Suite.
Resourcefulness and flexibility when working with clients.
All PMCH employees must comply with the organization’s Immunization Policy.

Nice To Haves

Associate’s degree preferred.
Experience providing outreach to women preferred.
Familiarity with the health and social services available in Bergen and Passaic Counties preferred.

Responsibilities

Work with the CHW supervisor, other HWHF staff, and Connecting NJ hubs in the region and relevant municipalities.
Support childbearing women aged 15–44 across pre-conception, inter-conception, and postpartum periods, and connect with high-risk individuals who are not yet engaged in mainstream service systems.
Maintain a monthly caseload of at least 25 participants in enrolled service levels.
Use screening tools, including CHS and Initial Referral forms, to identify client needs or risks and collect data.
Refer clients to other EBHV programs and provide client-centered contact, health information, skill modeling and demonstration, and reinforcement of positive health choices and behaviors.
Coordinate perinatal health care and other early childhood services and supports.
Contact high-risk women according to their required Level of Service, identify needs, and refer them to appropriate resources for up to two years or until they leave the program. Contact may be in person, by phone, email, text message, or WhatsApp.
Provide referrals and one-to-one assistance to help clients obtain and use health insurance, primary care, prenatal care, family planning, and other community services, including WIC, substance abuse, domestic violence, and mental health services.
Use a strength-based case management approach and help participants set client-centered goals, including developing community support for employment, education, housing, and transportation needs.
Collaborate with community partners to address clients’ social determinants of health and refer clients to appropriate services.
Provide and share written and oral information about community family planning services to help prevent unintended pregnancies and promote spacing of subsequent pregnancies.
Build relationships with health and human service providers to identify and refer individuals who may benefit from CHW support.
Document case management, complete assessments and forms, create referrals, and complete follow-up in the program database.
Participate in community engagement and outreach, community empowerment, and non-traditional partnerships that connect families to housing, employment, transportation, food, and other resources.