Community Health Worker
About The Position
The Community Health Worker connects individuals to healthcare and social services to improve health outcomes, with a focus on underserved populations, including people impacted by substance use, mental health conditions, and social determinants of health such as housing and employment challenges. The role involves community outreach, health education, and resource navigation in collaboration with local service providers, community-based organizations, and government agencies. The position conducts outreach in varied settings, builds relationships with individuals and families, provides information about health and available services, and helps clients understand healthcare options and access needed resources. It also supports follow-up and tracks client progress and outcomes. The role may staff the Outreach Center and assist consumers with its services, and includes regional travel and availability to work evenings and weekends as needed.
Requirements
- High school diploma or equivalent.
- Valid driver’s license.
- Experience in community-based work or with underserved or diverse populations.
- Strong communication, empathy, and advocacy skills.
- Knowledge of local healthcare and social service resources.
- Computer literacy, including Microsoft Office Suite and Google Apps.
- Certification as a Community Health Worker, or willingness to obtain certification.
- Ability to use written and oral communication effectively.
- Ability to work independently and as part of a team.
- Availability to work evenings and weekends and travel regionally as needed.
Nice To Haves
- Experience in case management, peer support, or social services.
- Bilingual skills, if applicable to the community’s needs.
Responsibilities
- Prioritize and complete all Paycom responsibilities in a timely manner.
- Build trusting relationships with individuals and families in need of support.
- Conduct outreach in settings such as outreach centers, homes, shelters, on the street, and community events.
- Engage individuals in conversations about health, wellness, and available resources.
- Provide education on health insurance, chronic disease management, mental health, substance use recovery, and other topics.
- Assist individuals in understanding their health insurance and healthcare options, including preventive care and treatment services.
- Advocate for clients and connect them to needed services.
- Provide follow-up support to encourage continued engagement in care and services.
- Partner with local organizations to address healthcare and social services gaps.
- Attend outreach events, distribute materials, and report on activities.
- Maintain accurate records of interactions and referrals.
- Track client progress and service outcomes to support program evaluation.
- Ensure compliance with confidentiality and ethical standards.
- Staff the Outreach Center as needed and assist consumers with outreach center services.
- Attend required staff meetings, training courses, and workshops.
- Handle confidential and sensitive information with care and integrity.
- Perform other duties as assigned.
Benefits
- Individual and family health coverage
- Prescription coverage
- Dental coverage
- Accidental death and dismemberment coverage
- Life insurance
- 403(b) retirement plan with employer contribution, negotiated annually with the board of directors
- 8 hours of Annual Leave, available for use after 6 months of employment
- 8 hours of Sick Leave earned per month
- 40 hours of Personal Leave
- 15 paid holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
