Sanibel Island Bike Rental Associate

Unlimited Biking•Sanibel, FL
•$20 - $20

About The Position

The Bike Rental Associate provides customer service and manages bike rentals in a fast-paced outdoor setting. The role involves assisting guests with rentals, returns, and questions; demonstrating bike features and rental options; maintaining inventory and merchandise displays; processing sales and payments; and ensuring rental procedures, safety protocols, and bike maintenance are handled appropriately.

Requirements

  • Basic math skills for retail calculations and accurate transactions.
  • Strong communication skills to explain rental procedures, safety guidelines, and product features.
  • Familiarity with POS systems and cashiering processes.

Nice To Haves

  • Prior retail sales or grocery store experience, particularly involving customer interaction and product merchandising.
  • Supervisory experience, especially managing team members or overseeing daily operations.
  • Bilingual abilities.
  • Experience with upselling or product demonstrations.

Responsibilities

  • Greet guests and assist with bike rentals, returns, and inquiries using POS systems.
  • Conduct product demonstrations to explain bike features and rental options.
  • Stock bikes, accessories, and promotional merchandise and maintain their visual appeal.
  • Upsell additional products to support customer satisfaction and sales.
  • Process transactions accurately and efficiently using proper cashiering procedures.
  • Answer customer questions by phone and in person, using strong phone etiquette and communication skills.
  • Supervise rental procedures, ensure safety protocols are followed, and ensure bikes are properly maintained.
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