0114 - Santa Fe NM - Shop Mechanic Bike&Snow

REI (Recreational Equipment Inc.)•Santa Fe, NM

About The Position

REI Co-op is seeking a Bike and Ski Shop Mechanic to help customers enjoy the outdoors by offering product knowledge, recommendations, and service. This role is a member of the retail store Shop team and involves assembling REI equipment, servicing and repairing bikes and/or snow sports equipment to industry standards, and providing exceptional customer service in the shop and on the sales floor. The position may include work in the rental department.

Requirements

  • Demonstrate technical skills and proficiency.
  • Complete required training and certifications.
  • Set practical goals and priorities to achieve business goals.
  • Organize and use resources to meet deadlines, and communicate plans and progress.
  • Ability to transfer 40 pounds.
  • Enjoy communicating and building relationships inside and outside the organization.

Nice To Haves

  • Bike and snow sports equipment assembly experience.

Responsibilities

  • Assess customer needs and assist with transactions.
  • Participate in REI's Sales and Service Training and promote REI goods and services.
  • Maintain equipment and ensure a clean, secure, and safe work environment.
  • Produce quality work that meets or exceeds industry standards.
  • Report quality and safety issues to shop managers.
  • Follow REI loss prevention and safety procedures.
  • Work a flexible schedule based on business needs.
  • Perform additional duties as assigned.
  • Assemble, service, and repair bikes and/or snow sports equipment.

Benefits

  • Employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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