Bid Coordinator - Gear Dept.

Shepherd Electric Company•SES Laurel, MD

About The Position

The Bid Coordinator supports the Gear Department by coordinating incoming customer bid inquiries from intake through response. Working with the Gear team, the coordinator connects customers with appropriate team members, helps ensure quotations are delivered on time, keeps customers informed, and maintains organized bid information and documents. This entry-level role offers room to grow into quoting small jobs, processing orders with suppliers, and broader project management responsibilities. The role also supports customer- and vendor-facing project work as bids turn into orders, including expediting and tracking, change orders, and returns processing. The coordinator is expected to take ownership of assigned work, communicate clearly, and contribute ideas for improving processes.

Requirements

  • High school diploma or equivalent.
  • Effective communication skills by phone, email, and in person.
  • Strong computer skills, including Word, Excel, Adobe, Outlook, and internet use.
  • Detail-oriented, timely, and deadline-driven.
  • Readily teachable and able to work well independently and with others.
  • Basic understanding of the construction industry.
  • Ability to successfully complete pre-employment screening requirements.

Responsibilities

  • Coordinate customer bid inquiries with the Shepherd Gear team from intake through response.
  • Connect customers with the appropriate team members so quotations are delivered in a timely manner.
  • Share insight with the team about customer requests and keep customers informed throughout the process.
  • Collate and organize customer requests and documents across digital and print formats.
  • Use Outlook, Excel, Adobe, and file-transfer sites to manage bid information.
  • Track bid details to help ensure inquiries progress without being missed.
  • Support customer- and vendor-facing project management as bids become orders.
  • Assist with expediting and tracking, change orders, and returns processing.
  • Take on other tasks assigned by the leadership team and provide support wherever needed.
  • Develop technical skills toward quoting small jobs directly to contractors and processing orders directly with suppliers.
  • Offer input and ideas to improve current processes.

Benefits

  • Competitive hourly pay with opportunity for growth.
  • Medical insurance.
  • Dental insurance.
  • Life insurance.
  • Prescription drug coverage.
  • Paid vacation and personal time.
  • 401(k) with employer match.
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