Bi-Lingual Residential Case Manager

Community Partners in Action • Hartford, CT

7d • Onsite

About The Position

Community Partners in Action (CPA) is hiring a Bi-Lingual Residential Case Manager for Hartford Transitional House (HTH) in Hartford, Connecticut. HTH provides men with a supervised, structured residential environment intended to support positive changes in behavior and decision-making. The program promotes responsibility, accountability, tolerance, respect, cooperation, and concern while meeting referral-source needs.

The Case Manager conducts resident intake, admission, and assessments; develops service plans; coordinates program and community-based services; monitors residents; and maintains case records and reports. The role works collaboratively with referral sources and community providers, supports residents’ motivation to change, and models pro-social behavior. The position requires English/Spanish bilingual ability and a schedule that includes two late days per week, from 12:30 PM to 8:00 PM. The stated salary is $28.41 per hour ($59,093 annually).

Requirements

• Bachelor’s degree plus one year of experience conducting assessments and case management duties; equivalent work experience may be considered in lieu of education.
• Knowledge of criminal justice and court systems.
• Ability to interact with people from diverse backgrounds.
• Strong written and oral communication skills.
• Strong computer skills.
• Bilingual English/Spanish ability.
• Valid driver’s license and reliable transportation.
• Schedule includes two late days per week (12:30 PM–8:00 PM).

Nice To Haves

• Experience conducting assessments and performing case management functions is preferred.

Responsibilities

• Conduct resident intake, admission, and LSI-R assessments using motivational enhancement strategies.
• Develop Residential Individual Service Plans based on assessment results.
• Recommend coordination and sequencing of program services for residents.
• Recognize and address resident ambivalence and resistance, and help residents maintain motivation to change.
• Collaborate with AIC, Adult Behavioral Health services, Advanced Supervision and Intervention Support, and other community-based services.
• Coordinate and follow up on referrals to community-based services as appropriate.
• Monitor resident behaviors and consistently implement the program behavior management system.
• Prepare accurate and timely progress and discharge reports.
• Collaborate with referral sources and participate in weekly Service Team Meetings.
• Supervise urine tests as required.
• Administer the initial PREA assessment within 24 hours of admission and a PREA reassessment within 30 days.
• Complete resident case documentation in a timely manner, as established by the Program Manager.
• Input, maintain, update, and use resident data in the Contractor Data Collection System (CDCS) as directed by the Program Manager.
• Use CPA’s Securmanage case management system as directed by the Program Manager.
• Serve as a role model to clients and staff and model pro-social behaviors.
• Promote respect, empathy, mutual support, and belonging, and work to eliminate unconscious bias and discrimination in beliefs, rules, and systems.
• Remain current on research and literature about effective approaches to changing offender behavior and reducing recidivism.
• Attend and participate in position-related training and booster sessions as directed by the Program Manager.
• Solicit resident satisfaction feedback.
• Establish appropriate boundaries with residents and significant others.
• Participate in quality assurance reviews of resident sessions and assessments.
• Participate in related seminars, panels, and workshops to enhance professional development and agency visibility.
• Maintain regular, reliable attendance and punctuality.
• Perform other duties as required.

Benefits

• Medical, dental, and vision insurance for employees working at least 25 hours per week, with eligibility after 60 days of employment.
• 401(k) plan participation eligibility after 60 days of employment.
• Employer-paid basic life, accidental death and dismemberment (AD&D), short-term disability, and long-term disability coverage for employees working at least 25 hours per week.
• Voluntary critical illness, identity theft protection, pet insurance, prepaid legal services, personal accident insurance, supplemental short-term disability, and whole life insurance.
• Generous vacation, personal, and sick leave.
• 13 paid holidays each year.
• Access to an Employee Assistance Program.
• Supportive workplace environment focused on employee health, wellness, and meaningful work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level