Bi-Lingual Customer Service Representative (Spanish & English)

QCHI/ LendNation Open Career•St Joseph, MO
•Onsite

About The Position

Lend Nation is hiring a full-time, entry-level retail sales Customer Service Representative who is bilingual in Spanish and English. The position is based at Branch 506, 1409 Frederick Ave., St. Joseph, Missouri. The role involves serving customers, handling cash transactions, initiating customer loans, and contacting customers about past-due payments. The representative will work rotating shifts and some Saturdays, with Sundays off. The employer seeks a team player with a mature work ethic, integrity, an achievement-oriented personality, and exceptional customer service skills.

Requirements

  • Must be bilingual in Spanish and English.
  • Excellent customer service skills.
  • Cash-handling experience.
  • Safe, secure, reliable transportation; a valid driver's license; and maintained auto insurance.
  • Ability to work with minimal supervision.
  • Reliable attendance is an essential requirement.
  • Must be at least 18 years of age.
  • Must provide proof of eligibility to legally work in the United States.

Nice To Haves

  • Ability to operate computers and standard office equipment is preferred.

Responsibilities

  • Complete cash transactions for customers.
  • Initiate customer loans.
  • Contact customers about past-due payments.
  • Work rotating shifts and some Saturdays; Sundays off.

Benefits

  • Monthly bonus program.
  • Steady hours.
  • Paid time off.
  • Paid holidays.
  • 401(k).
  • Dental insurance.
  • Employee assistance program.
  • Health insurance.
  • Health savings account.
  • Life insurance.
  • Referral program.
  • Vision insurance.
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