BHT Supervisor

The Emily Program • Durham, NC

2d • $55,000 - $58,000

About The Position

The BHT Supervisor oversees inpatient and residential Behavioral Health Technicians (BHTs) to maintain a therapeutic, recovery-oriented milieu. The role provides supervision, coaching, and job-specific training consistent with The Emily Program’s clinical philosophy and programming models and professional standards. The supervisor gives staff performance feedback, conducts annual performance evaluations, and supports continued skill development.

The position is 1.0 FTE (40 hours per week) on four 10-hour overnight shifts. The schedule rotates and may include Saturdays and Sundays; the exact schedule is determined in collaboration with the BHT Manager. The role includes one on-call day per week, rotating on-call weekends, and holiday coverage as needed. The starting salary range is $55,000–$58,000, with the final offer based on qualifications and experience.

The supervisor monitors service quality, supports staff and clients, coordinates activities and coverage, maintains operational records, and collaborates with the clinical team. The role may involve meal support, client transportation and outings, crisis response, and other duties as assigned.

Requirements

• A qualified BA or BS degree in psychology, social work, or a related health field, or relevant experience.
• Valid driver’s license and authorization to drive.
• For employees at residential or inpatient sites, current Basic Life Support certification within 30 days of hire.
• For employees at residential or inpatient sites, current First Aid certification within 30 days of hire.
• For employees at residential or inpatient sites in North Carolina or Georgia, current CPI certification within 30 days of hire.

Responsibilities

• Monitor and ensure the quality of BHT services, including groups, meal support, and milieu management.
• Provide supervision, training, and support to new and existing staff.
• Communicate with the clinical team about patient needs and behaviors, and maintain clinical documentation as needed.
• Provide meal support during meals and outings, lead milieu activities, transport clients, supervise patient outings, and provide skills coaching when appropriate.
• Coordinate unit activities and outings and order related supplies within the site budget.
• Assist clients in crisis as needed, including providing skills coaching.
• Facilitate room and common-area searches as needed.
• Ensure staff performance aligns with job descriptions, the Accanto Treatment Philosophy, company policies and procedures, and regulatory requirements.
• Assess clinical care by observing BHT-led groups and BHT-client interactions and reviewing documentation.
• Provide performance feedback and complete annual employee performance reviews.
• Maintain employee timecards in the payroll system, ensure hours are accurately recorded, manage overtime, and promptly address paid time off requests.
• Create or oversee creation of BHT schedules.
• Manage PTO and other requests while ensuring appropriate coverage.
• Provide BHT backup coverage, including group coverage as needed.
• Support company-wide and site-specific initiatives.
• Use therapeutic communication and clinical customer service to build client relationships and improve outcomes.
• Drive clients, staff, and supplies in the company vehicle as needed.
• Perform weekend rotation on-call duties.
• Perform other duties as assigned.

Benefits

• HSA and PPO insurance through Blue Cross Blue Shield, with HSA or FSA options.
• Dental insurance through Delta Dental.
• Vision insurance through EyeMed.
• Short-term and long-term disability insurance.
• Company-paid life insurance.
• 401(k) plan available two months after start date.
• Company 401(k) matching of up to 50% of the employee’s contribution, up to 6% of compensation.
• Paid time off that accrues annually and begins with the first whole pay period.
• Seven paid holidays and one floating holiday for eligible employees, in addition to regular PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager