Beverage Manager (Vahi Taa'am)

Casino Del Sol•Tucson, AZ

About The Position

The Beverage Manager oversees the daily operations of the Beverage Department, including budget monitoring, staffing, and delivery of quality service across Casino Del Sol and Casino of the Sun. The role ensures compliance with food and beverage health, liquor, and safety regulations and applicable laws; maintains appropriate staffing coverage; monitors payroll, beverage costs, budgets, and revenue; and ensures consistent customer service. The manager schedules, evaluates, and trains team members, addresses employee and guest concerns, and works with the Director of F&B to address operational deficiencies.

Requirements

Must be at least 21 years of age.
High school diploma or GED and at least four years of experience in beverage management, including restaurants, bars, banquets, purchasing, and instructional skills for training.
Experience managing multiple venues.
Must be eligible for employment in the United States.
Must be able to obtain and maintain a valid gaming license.
Must possess or obtain a valid Alcohol Awareness Certification, Food Handler cards, and any other certifications required for the position.
Knowledge of supervisory and budgetary principles and practices.
Skill with the Micros Point of Sale System.
Strong organizational, planning, and time-management skills.
Ability to develop and maintain good working relationships and communicate effectively.
Knowledge of beverage purchasing, inventory control, and scheduling.
Knowledge of business and management principles, including strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
Knowledge of economic and accounting principles and practices, banking, and financial data analysis and reporting.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Excellent oral and written communication skills, advanced computer skills, and ability to compose reports, letters, memos, and procedures.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret varied technical instructions in mathematical or diagram form and work with abstract and concrete variables.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Oversee the daily operations of the Beverage Department.
Ensure compliance with food and beverage health, liquor, and safety regulations, as well as applicable federal, state, and local laws.
Monitor team members’ job performance and provide feedback to support skill development.
Ensure employee and manager issues are resolved in a timely manner.
Monitor direct reports’ performance and approve performance appraisals.
Review and approve recommendations regarding hiring, transfers, suspensions, promotions, discharges, evaluations, assignments, and discipline, ensuring fair and equitable treatment.
Maintain adequate staffing coverage in each outlet and monitor payroll and beverage costs for Casino Del Sol and Casino of the Sun.
Schedule, evaluate, and train Beverage Department team members and ensure compliance with customer service standards.
Listen to, evaluate, and ensure control of customer grievances.
Stay informed about services, promotions, and events and communicate relevant information to team members and guests.
Provide a high level of departmental training.
Consult with the Director of F&B about operational deficiencies and areas needing attention.
Maintain a consistent regular attendance record.
Ensure alcoholic beverages are cleared from the casino floor at 2:00 A.M.
Remain aware of forecasted budgets and actual revenue for each outlet.
Oversee payroll issues and promptly address variances with managers.
Ensure side stations are well maintained and organized.
Address employee issues promptly in accordance with HR policy.