Porter 2 (Vahi Taa'am)

Casino Del Sol•Tucson, AZ

About The Position

The Porter 2 performs custodial duties to meet established cleanliness and quality standards in public walkways, restrooms, office areas, and other buildings and facilities of the Gaming Enterprise Division. This is the second of five classifications; incumbents work at a higher level of expertise than Porter 1 and exercise some judgment and independence. The position also leads, trains, and guides lower-level custodial staff and inspects custodial crews’ work in assigned campus areas. The role includes maintaining buildings and surrounding areas; cleaning and sanitizing floors, carpets, restrooms, windows, furniture, fixtures, and other surfaces; safely operating cleaning equipment and handling chemicals; responding to service requests; and helping prepare facilities for special events. The Porter 2 provides courteous service to guests and team members, follows departmental and regulatory policies, and may work at CDS properties or events. The position may require shift changes and work on weekends, holidays, and special events.

Requirements

Two years of cleaning services experience; experience in a multi-purpose building such as a gaming, hotel, or convention center complex is preferred.
Successfully pass a Porter 2 exercise or audition.
Be able to work, including possible shift changes, weekends, holidays, and special events, as needed.
Successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
Have employment eligibility in the United States.
Obtain and retain a valid gaming license and pass a background check.
Know cleaning equipment, products, techniques, standards, departmental and GED internal controls, policies, procedures, and applicable laws and regulations.
Use cleaning equipment, products, techniques, materials, and methods safely and according to established standards; identify and correct unsafe practices and conditions.
Handle and store chemicals properly and maintain a log of Material Safety Data Sheets.
Demonstrate organizational, planning, time-management, communication, prioritization, and detail-oriented skills; complete assignments efficiently and effectively.
Work courteously with the public, establish and maintain effective working relationships, and work with less supervision than a Porter 1.
Follow verbal and written directions, learn schedules and procedures, maintain assigned tools and equipment, and complete required training courses in a timely manner.
Lift, carry, and move up to 25 pounds constantly, up to 50 pounds frequently, and up to 100 pounds occasionally, with or without reasonable accommodation.
Sit, walk, or stand for extended periods and reach, handle, pull, kneel, stoop, squat, grip, crouch, crawl, twist, and bend, including in confined spaces, on uneven surfaces, and on stairs.
Work around chemicals, fumes, cleaning agents, and other hazardous materials; high noise levels, flashing lights, smoking areas, and large crowds; and in high-pressure or fast-paced conditions.
Perform duties outdoors in inclement weather, including extreme heat, cold, heavy rain, or high humidity for extended periods.
Drive or travel to or work at CDS properties and other events required for the role.
Follow verbal and written directions, read, write, communicate positively and professionally with guests, team members, and vendors, and communicate clearly in person and by two-way radio.

Nice To Haves

Bilingual in English and Spanish.
Cleaning experience in a multi-purpose building setting such as a gaming, hotel, or convention center complex.

Responsibilities

Perform Porter 1 duties and initiate work orders for routine maintenance or repair.
Move furniture, equipment, and fixtures, and assist with event setup and recovery.
Replace burned-out light bulbs and notify a supervisor.
Wash walls, doors, woodwork, accessible windows, display cases, partitions, and light fixtures.
Vacuum and spot-clean rugs and carpets; assist with cleaning floor mats and entrance runners.
Assist with spray buffing, stripping, sealing, and waxing floors, and shampooing rugs and carpets with appropriate equipment and chemicals.
Operate cleaning equipment safely and correctly, check equipment regularly, and report problems to a supervisor.
Complete requests and services promptly, maintain clean work areas throughout the shift, and follow clean-as-you-go procedures.
Use chemicals and supplies as directed, follow policies and regulatory requirements including completion of Safety Data Sheets, and wear required PPE.
Turn in found articles according to Facilities and GED policies and procedures.
Attend departmental and GED meetings and professional or personal development training programs.
Welcome guests warmly, provide attentive and professional service, answer general questions about property information and amenities, and maintain a polished demeanor.
Clean buildings, offices, classrooms, restrooms, and surrounding areas, including sweeping sidewalks, stairs, and concrete and picking up exterior debris.
Train and instruct Porter 1 workers in custodial methods and infection control; lead, train, and guide lower-level staff and inspect custodial crews’ work in assigned areas.
Sweep, vacuum, mop, wax, strip, and polish floors; vacuum and shampoo carpets; dust and polish furniture, woodwork, fixtures, equipment, and metalwork; and clean desks, tables, and countertops.
Empty and clean waste receptacles; clean and sanitize restrooms and fixtures, showers as assigned, and replenish restroom supplies; install dispensers, mirrors, and mirror film.
Secure assigned buildings by locking doors and windows at the close of the workday or after evening classes.
Perform other job-related duties as assigned.