Beverage Equipment Service Tech

Liquiserve • Amarillo, TX

5h

About The Position

LiquiServe, a regional institutional and foodservice equipment service provider, is seeking experienced technicians for immediate openings across its territories. The role services, maintains, installs, and removes countertop beverage equipment for major corporate accounts. Technicians work remotely while processing service calls and coordinating with customers, the corporate office, and dispatch. The company provides a service van, cell phone, service manuals, training, and required parts. Positions are full time and include after-hours and weekend on-call work. Compensation is $22.50–$26.50 per hour, with on-call and after-hours time compensated at time and a half.

Requirements

• Clean DMV driving record.
• Ability to lift 50 pounds.
• Willingness to work required overtime and participate in an on-call week in the territory rotation.
• Ability to work remotely in a telecommuting environment and process service-call information using dispatching software.
• Ability to organize and maintain accurate paperwork and deliver it to the corporate office weekly.
• Knowledge of basic electricity, including amperage, voltage, and current; basic heating and refrigeration; and water quality and filtration principles. Knowledge is preferred but not required, and training is provided.
• Subject to pre-employment drug screening and random drug tests.

Nice To Haves

• Experience servicing and installing espresso, drip coffee, liquid coffee, juice, fountain, and/or water filtration equipment in foodservice and convenience-store environments.

Responsibilities

• Troubleshoot and diagnose equipment issues, replace parts as needed, resolve problems, and provide on-site customer training.
• Perform preventive maintenance.
• Install and remove countertop beverage equipment for major corporate accounts.
• Process service-call information remotely using LiquiServe’s dispatching software, Alert.
• Process, organize, and maintain clean and accurate paperwork and deliver it weekly to the corporate office in New Mexico using company-provided prepaid mailers.
• Carry company-issued communication devices and report problems with them.
• Facilitate delivery of repair parts and customer equipment, maintain inventory, and handle equipment pickup and return.
• Provide superior customer service by focusing on customer needs, developing and sustaining positive customer relationships, and collaborating with customers on plans and solutions.
• Participate in the territory on-call rotation, including after-hours and weekend coverage.
• Work required overtime.

Benefits

• Health benefits
• Dental benefits
• Paid time off
• 401(k) retirement plan
• Sick leave
• Vacation leave
• On-call and after-hours time compensated at a time-and-a-half rate
• Company-provided service van, cell phone, service manuals, training, and required parts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed