Beverage Equipment Service Tech

LIQUISERVE, LLC • Lubbock, TX

1d • $23 - $27

About The Position

LiquiServe, a regional institutional and foodservice equipment service provider operating in Montana, Wyoming, the Western Dakotas, Colorado, New Mexico, the Pacific Northwest, and West Texas, is hiring experienced technicians for immediate openings in all territories. The role services, installs, removes, and maintains countertop beverage equipment for major corporate accounts. Technicians work remotely while processing service calls and must keep accurate paperwork for weekly delivery to the corporate office in New Mexico.

The position includes after-hours work and a rotating week of on-call duty in the technician’s territory, including weekends. Required overtime and on-call/after-hours work are compensated at time and a half. LiquiServe provides a service van, cell phone, service manuals, training, and parts as required. Candidates must have a clean driving record and are subject to pre-employment and random drug tests.

Requirements

• Ability to lift 50 pounds.
• Willingness to work required overtime and participate in a rotating on-call week, including after-hours and weekend on-call work.
• Ability to work remotely in a telecommuting environment and process service-call information using dispatch software.
• Clean DMV driving record.
• Candidates are subject to a pre-employment drug screen and random drug tests.

Nice To Haves

• Experience servicing and installing espresso, drip coffee, liquid coffee, juice, fountain, and/or water filtration equipment in foodservice and convenience-store environments is preferred but not required.
• Knowledge of basic electricity, including amperage, voltage, and current; basic heating and refrigeration; and water quality and filtration principles is preferred but not required. Training will be provided.

Responsibilities

• Perform reactive service, including equipment troubleshooting and diagnosis, parts replacement, problem resolution, and on-site customer training.
• Perform preventive maintenance.
• Install and remove countertop beverage equipment for major corporate accounts.
• Process service-call information remotely using LiquiServe’s Alert dispatch software.
• Organize and maintain clean, accurate paperwork and send it to the corporate office in New Mexico weekly using provided prepaid mailers.
• Carry company-issued communication devices and report problems with them.
• Facilitate delivery of repair parts and customer equipment, maintain inventory, and pick up and return equipment.
• Deliver superior customer service by focusing on customer needs, developing and sustaining positive customer relationships, and collaborating with customers on plans and solutions.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• 401(k) retirement plan
• Sick and vacation leave
• Company-provided service van, cell phone, service manuals, training, and parts as required
• On-call and after-hours time compensated at a time-and-a-half rate

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed