Beverage Equipment Service Tech

Liquiserve•Lubbock, TX

14h

About The Position

LiquiServe, a regional institutional and foodservice equipment service provider, is seeking experienced technicians for openings across its territories. The role involves servicing, maintaining, installing, and removing countertop beverage equipment for major corporate accounts. Technicians work remotely to process service-call information and must organize and submit paperwork to the corporate office in New Mexico each week. The company provides a service van, cell phone, service manuals, training, and parts as required. This is a full-time position with after-hours and weekend on-call duties. On-call and after-hours time is compensated at time and a half. The position requires lifting up to 50 pounds, a clean driving record, and willingness to work required overtime and participate in the territory’s on-call rotation. Candidates are subject to pre-employment and random drug testing.

Requirements

Clean DMV driving record.
Ability to lift 50 pounds.
Willingness to work required overtime and participate in the territory’s on-call rotation, including after-hours and weekends.
Ability to work remotely in a telecommuting environment and process service-call information.
Ability to maintain and submit organized, accurate paperwork in a timely manner.
Knowledge of basic electricity, including amperage, voltage, and current; basic heating and refrigeration; and water quality and filtration principles. Training is available.
Candidates are subject to pre-employment and random drug testing.

Nice To Haves

Experience servicing and installing espresso, drip coffee, liquid coffee, juice, fountain, and/or water filtration equipment in foodservice and convenience-store environments.
Knowledge of basic electricity, heating and refrigeration, water quality, and filtration principles; training is available.

Responsibilities

Troubleshoot and diagnose equipment issues, replace parts as needed, resolve problems, and provide on-site customer training.
Perform preventive maintenance.
Install and remove countertop beverage equipment for major corporate accounts.
Work remotely to process service-call information using LiquiServe’s dispatching software, Alert.
Process, organize, and maintain accurate paperwork and send it to the corporate office in New Mexico weekly using provided prepaid mailers.
Carry company-issued communication devices and report problems with them.
Facilitate delivery of repair parts and customer equipment, maintain inventory, and coordinate equipment pickup and return.
Provide superior customer service by focusing on customer needs, building and sustaining positive customer relationships, and developing and carrying out plans and solutions with customers.
Work required overtime and participate in the territory’s rotating on-call week, including after-hours and weekend coverage.