Beverage Equipment Service Tech

Liquiserve•Portland, OR

4d•Remote

About The Position

LiquiServe, a regional institutional/ foodservice equipment service provider that has been operating in Montana, Wyoming, the Western Dakotas, Colorado, New Mexico, PNW and West Texas for an average of 35 years, is seeking experienced technicians for immediate openings in all territories. This position involves reactive service including equipment troubleshooting and diagnosis, part replacement, problem resolution, and on-site customer training. It also includes preventive maintenance and installation/removal of counter-top beverage equipment for major corporate accounts. The role requires the ability to work remotely in a telecommuting environment using LiquiServe's dispatching software (Alert), process and maintain paperwork, and facilitate the delivery of repair parts and customer equipment. Candidates must deliver superior customer service, focusing on customer needs, developing positive relationships, and creating solutions in collaboration with customers. Knowledge of basic electricity, heating and refrigeration, and water quality/filtration principles is required. Experience in service and installation of espresso, drip coffee, liquid coffee, juice, fountain, and/or water filtration equipment in food service and c-store environments is preferred but not required. Positions are full-time, including after-hours and weekend on-call duties, and require a clean DMV driving record. Candidates are subject to pre-employment drug screening and random drug tests. All on-call and after-hours time will be compensated at a time and a half rate. Successful candidates will be provided a service van, cell phone, service manuals, training, and parts as required.

Requirements

Lifting requirement of 50lbs.
Willingness to work required OT as well as an on call week in the rotation of your territory
Knowledge of basic electricity; amperage, voltage and current, understanding of basic heating and refrigeration, water quality and filtration principles.
Clean DMV driving record.
Candidates are subject to pre employment drug screen as well as random drug tests.

Nice To Haves

Knowledge preferred but not required we will train.
Candidates with experience in service and installation of espresso, drip coffee, liquid coffee, juice, fountain and/or water filtration equipment in food service and c-store environments are preferred but not required.

Responsibilities

Reactive service to include equipment trouble shooting and diagnosis, part replacement as needed, problem resolution, on site customer training
Preventive maintenance
Installation and removal of counter top beverage equipment for major corporate accounts.
Ability to work remotely in a telecommuting environment processing service call information using Liquiserve’s dispatching soft wear (Alert)
Processes organize and maintain clean and accurate paper work to deliver to the corporate office in New Mexico weekly in a timely organized manner. Using pre postage mailers provided by Liquiserve
Must carry company issued communication devices and report problems with said devices
Facilitate delivery of repair parts and customer equipment, maintain inventory and execute equipment pick up and return.
Deliver superior customer service to include focus on customer needs, developing and sustaining positive customer relationships, creating and executing plans and solutions in collaboration with customers.