Beverage Equipment Service Tech

Liquiserve•Omaha, NE

5d•Remote

About The Position

LiquiServe, a regional institutional/foodservice equipment service provider operating for an average of 35 years in multiple states, is seeking experienced technicians for immediate openings. The position involves reactive service including equipment troubleshooting, diagnosis, part replacement, problem resolution, and on-site customer training. It also includes preventive maintenance and installation/removal of counter-top beverage equipment for major corporate accounts. The role requires the ability to work remotely using company dispatching software, maintain organized paperwork, and facilitate the delivery of repair parts and customer equipment. A strong focus on customer service, including building positive relationships and collaborating on solutions, is essential. Candidates should have knowledge of basic electricity, heating and refrigeration, and water quality/filtration principles. Experience in servicing and installing various beverage equipment in food service and convenience store environments is preferred but not required.

Requirements

Lifting requirement of 50lbs.
Willingness to work required OT as well as an on call week in the rotation of your territory
Ability to work remotely in a telecommuting environment
Must carry company issued communication devices and report problems with said devices
Knowledge of basic electricity; amperage, voltage and current, understanding of basic heating and refrigeration, water quality and filtration principles.
Clean DMV driving record.
Subject to pre employment drug screen as well as random drug tests.

Nice To Haves

Knowledge preferred but not required we will train.
Candidates with experience in service and installation of espresso, drip coffee, liquid coffee, juice, fountain and/or water filtration equipment in food service and c-store environments are preferred but not required.

Responsibilities

Reactive service to include equipment trouble shooting and diagnosis, part replacement as needed, problem resolution, on site customer training
Preventive maintenance
Installation and removal of counter top beverage equipment for major corporate accounts.
Process service call information using LiquiServe’s dispatching software (Alert).
Organize and maintain clean and accurate paperwork to deliver to the corporate office in New Mexico weekly in a timely organized manner.
Facilitate delivery of repair parts and customer equipment, maintain inventory and execute equipment pick up and return.
Deliver superior customer service to include focus on customer needs, developing and sustaining positive customer relationships, creating and executing plans and solutions in collaboration with customers.