About The Position

As a Best Buy Business Account Manager I in Education, you will use consultative selling skills and an entrepreneurial drive to build and maintain customer relationships, prospect for new business, educate customers about Best Buy’s offerings, develop qualified opportunities, and close solution sales. You will work in a fast-paced, changing environment and interact with internal employees, customers, vendors, and channel partners. Compensation includes base pay and performance-based commission. The role is remote eligible, with work arrangements varying by role and team; the recruiter or hiring manager can provide details during the hiring process. The position supports Best Buy Business–Education customers in Wisconsin, Kentucky, West Virginia, Michigan, and Ohio. You will act as a trusted business advisor, identify customer needs and recommend solutions, engage cross-functional resources, balance short- and long-term priorities, and develop account plans that support business objectives in the Education space. The role also involves contract negotiation and requires financial, business, and pricing knowledge.

Requirements

  • At least 2 years of phone-based selling experience.
  • At least 2 years of experience prospecting clients.
  • Strong interpersonal skills for interacting with internal employees, external customers, vendors, and channel partners.
  • Entrepreneurial spirit and internal drive for success.
  • Ability to multitask in a fast-paced, changing environment.
  • Strong financial, business, and pricing knowledge.

Nice To Haves

  • Bachelor’s degree.
  • At least 2 years of experience prospecting clients in the Education industry.
  • Knowledge of and experience with Microsoft CRM, Navigator, ZoomInfo, or equivalent resources.
  • Experience selling off contracts and working with RFPs, RFQs, and RFIs.

Responsibilities

  • Serve as a trusted business advisor to customers.
  • Analyze market factors to anticipate or identify customer problems and needs, then recommend appropriate solutions.
  • Engage cross-functional resources, regardless of geographic location, to achieve goals and meet customer needs.
  • Balance short-term and long-term priorities.
  • Learn and use internal and external resources, such as Navigator, ZoomInfo, CRM, and QlikView.
  • Develop and implement account plans that advance critical business objectives in the Education space.
  • Participate in contract negotiation.
  • Prospect for new customers, build and maintain customer relationships, educate customers about offerings and capabilities, develop opportunities, and close solution sales.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence, subject to eligibility and applicable circumstances and regulations.
  • Paid time off for eligible full-time and part-time employees, subject to applicable factors.
  • Potential incentive pay for eligible roles.
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