Benefits Specialist

The Pasha Group•San Rafael, CA

4d•Onsite

About The Position

The Pasha Group is seeking a passionate Benefits Specialist to support enterprise-wide benefits programs, focusing on employee wellbeing and organizational success. This role provides administrative and operational support for employee benefit and retirement programs, ensuring accurate enrollments, timely processing, and compliance with plan guidelines. The Benefits Specialist will collaborate with employees, Payroll, HR teams, brokers, and vendors to manage benefits administration, resolve issues, and enhance the employee experience. This position is ideal for individuals who excel in a fast-paced environment with a strong emphasis on customer service, organization, attention to detail, and employee support.

Requirements

High school diploma or equivalent required.
2+ years of experience in employee benefits and retirement plan administration.
Understanding of employee benefit plans, eligibility processes, and compliance requirements.
Experience with HRIS and/or benefits administration systems.
Intermediate Excel skills and proficiency with Microsoft Office applications.
Strong attention to detail with focus on data integrity and compliance.
Excellent customer service and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and organizational capabilities.
Ability to identify discrepancies and resolve issues efficiently.
Strong understanding of confidentiality and HIPAA requirements.
Committed to modeling The Pasha Way: Excellence, Honesty & Integrity, Innovation, and Teamwork.

Nice To Haves

Associate degree or related coursework preferred.
Experience supporting multi-state and/or union benefit environments preferred.
CEBS, CBP, or related certification preferred.

Responsibilities

Process Benefit Transactions: Enter, review, and complete employee benefit elections and status changes within HR and vendor systems.
Support Enrollment Activities: Assist with new hire enrollments, open enrollment periods, and qualifying life event changes.
Communicate Benefits Information: Provide employees with timely and accurate information regarding eligibility, enrollment, and benefit plan options.
Distribute Benefits Materials: Maintain and update benefits documents, resources, and employee communications.
Coordinate Issue Resolution: Partner with vendors, brokers, Payroll, and employees to resolve enrollment and eligibility concerns.
Support Wellness Programs: Assist with wellness initiatives, employee wellbeing programs, and volunteer time off (VTO) activities.
Maintain Data Accuracy: Review and validate benefits data across multiple systems to ensure compliance with plan rules and eligibility guidelines.
Coordinate Payroll Transactions: Support benefit-related payroll deductions, remittances, and wage-related benefit transactions.
Support Compliance Activities: Assist with audits, filings, notices, reporting requirements, and retirement plan compliance processes.
Prepare Reports & Audit Data: Generate census data, audit reports, and supporting documentation for plan renewals and implementations.
Protect Confidential Information: Handle sensitive employee information responsibly while maintaining HIPAA compliance standards.
Maintain Program Documentation: Compile and manage accurate participant records, reporting files, and benefits-related documentation.
Provide Employee Support: Deliver responsive customer service to employees and leaders across multiple business units.
Partner Cross-Functionally: Collaborate with Payroll, HR teams, brokers, vendors, and external partners on benefits administration activities.
Support Team Initiatives: Assist with team events, communications, and department projects.
Drive Process Improvement: Identify opportunities to improve benefits workflows, communication processes, and administrative efficiency.
Promote Employee Wellbeing: Help coordinate programs and initiatives that support employee health and engagement.
Promote The Pasha Way: Support a culture grounded in Excellence, Honesty & Integrity, Innovation, and Teamwork.