Benefits Specialist | Remote
Third Party CS•Lynwood, CA
•$45,000 - $75,000•Remote
About The Position
The Benefits Specialist helps union members understand and maximize benefits available to them and their families. This fully remote position involves answering benefit-related questions, explaining coverage and programs, supporting enrollment and claims, and resolving concerns in coordination with internal teams. Training, mentorship, coaching, and support are provided. The posting welcomes candidates with or without prior benefits-administration experience and describes opportunities for advancement.
Requirements
- Strong communication skills.
- Positive attitude and willingness to learn.
- Dependable and self-motivated.
- Comfortable speaking with people by phone and Zoom.
- Organized and detail-oriented.
Nice To Haves
- Customer service experience is helpful but not required.
- Experience in benefits administration is welcomed but not required.
Responsibilities
- Assist union members with benefit-related questions.
- Educate members about available coverage and programs.
- Support enrollment and claims processes.
- Build relationships with members and their families.
- Maintain accurate documentation and records.
- Coordinate with internal teams to resolve member concerns.
- Provide customer support and follow up with members.
Benefits
- Competitive compensation
- Performance bonuses
- Health, dental, and vision benefits
- Professional development programs
- Leadership advancement opportunities
- Ongoing coaching and support
- Flexible work schedule
- Remote work environment
- Training and mentorship
- Clear advancement opportunities
- Positive team environment
- Work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
